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ER Coordinator

2 months ago

Dublin, Ireland Aramark Full time
Job Description

To be the first point of contact for Employee Relations support, guidance & advice which contributes to the development and maintenance of a positive culture across Aramark, and which is supportive of the HR strategy and objectives. 

 

Summary of Duties and Responsibilities:
•    Provide accurate and practical first point-of-contact Employee Relations advice and admin support to Managers that will lead to the resolution of day-to-day ER/HR queries, issues, and concerns. 

•    Responsibilities include coordinating day-to-day administration activities using systems and databases, such as uploading data and generating reports, logs, metrics, and statistics. Developing and publishing all necessary procedure documents/process flows. 

•    Providing relevant HR letters, forms, templates, policies, manager guidelines, and guidance as required to Managers.

•    Develop and maintain knowledge of employment law and industry best practices to ensure the advice given supports the maintenance of an up-to-date HR culture within Aramark.

•    Ensure all ER cases are up to date on our case management system, contain all relevant information and correspondence, and are escalated to the relevant HR Business Partner/Employee Relations Specialist promptly as required.

•    Support specific HR projects as required by the HR strategy. 

•    Support the HR team with the design, maintenance, storing, and communications of HR policies and management of complex ER cases. 
    
•    Support the ER Specialist and HR Business Partners with preparing third-party cases where required.

•    Support in the design and delivery of  HR training workshops to Managers.

Job Responsibilities

Minimum Knowledge, Skills, and Abilities Required:

•    1 year’s experience within a busy HR environment.
•    Ideally, CIPD qualified or desire to qualify. 
•    First-class IT skills with excellent Word, Excel & PowerPoint are essential, as well as some experience in using an HR platform, ideally SAP Success Factors.
•    Ability to take direction and work as part of a team.
•    Communicate effectively in a style appropriate to the audience.