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Aged Debt Coordinator

2 months ago

Dublin, Ireland Tuath Housing Association Full time

JOB DESCRIPTION:     AGED DEBT COORDINATOR

 

LOCATION:                    CITY CENTRE - DUBLIN OFFICE

 

CONTRACT:                   FULL-TIME PERMANENT

 

RESPONSIBLE TO:       FINANCE MANAGER

 

RESPONSIBLE FOR:     AGED DEBT RECOVERY, CREDIT CONTROL & DEBT MANAGEMENT

 

About Us:

Tuath Housing has provided safe, secure and affordable housing since 2006. A lot has changed over the years, but our values remain the same. In partnership with Key Stakeholders, our main focus is on delivering more quality homes to more people and providing an outstanding Customer experience to our 37,000 residents. Working with Tuath Housing is different because we make a difference. We maintain and develop our team of dedicated, motivated, and authentic people through focused training and career development.

 

Our People and Culture:

Our employees benefit from a positive working culture, learning and development opportunities, and an extensive benefits package which includes:

      24 days annual leave

      Attractive salaries commensurate with experience

      Pension scheme, bike-to-work scheme and a wellness allowance

      Career development opportunities and a study aids scheme

      Access to an Employee Assistance Program

      Flexible working and an excellent work-life balance package

Tuath Housing are accredited with the Silver Award from Investors for Diversity and are committed to promoting a diverse and respectful workplace reflective of all cultures, nationalities, backgrounds, genders, members of the LGBTQ+ community and people from traditionally marginalised backgrounds. We are committed to creating and maintaining a workplace where all colleagues can be their most authentic self.

Tuath is committed to embedding environmental, social and governance (ESG) considerations into every aspect of the business, and to implementing a business plan that emphasises social responsibility throughout our operations. We strongly believe in the importance and value of working in partnership with our many stakeholders to deliver more homes to more people, creating communities across the country. By tracking Tuath's ESG achievements, we can lead the way in making the affordable housing sector in Ireland more sustainable; and by having a positive environmental and social impact Tuath will also deliver better results to our residents, our employees, and the wider community.

If you are driven to make a difference and believe that everybody needs a home, Tuath is waiting to hear from you.


Job Summary:

We are seeking an experienced Aged Debt Coordinator to manage and recover long-outstanding unpaid debts. This role involves ensuring that overdue accounts are addressed promptly by collaborating with Local Authorities, finance teams, and other relevant departments to ensure timely invoice payments while taking full ownership of the aged debt process.

 

The Suitable Candidate Will:

  • Reporting directly to the Finance Manager as part of the Revenue team but working closely with the whole of the finance department.
  • Monitoring and identifying overdue payments in the company's accounts receivable ledger( Sale Ledger).
  • Allocation of debtors' payments as per remittances received.
  • Chase overdue invoices on Debtors' Ledger with Local Councils.
  • Weekly catch up with revenue team and follow up of Debtors' queries.
  • Prioritizing the collection of aged debts based on the company's policies and debt recovery procedures.
  • Classifying debts based on aging categories (30 days overdue, 60 days overdue, etc.) and acting accordingly.
  • Monthly rent bank accounts reconciliation and upload journals into Sage.
  • Daily update of bank file for weekly cash flow.
  • Daily maintain HFA file for receipts from the HFA bank account.
  • Monthly invoicing of private leasing invoices and match off standing order payments for private landlords.
  • Invoicing of Recoup, CALF & CAS invoices upon request by development team.
  • Liaise with development team for any missing documentation.
  • Maintaining detailed records of all interactions with clients regarding debt collection efforts.
  • Generating regular aged debt reports that track outstanding balances and payment statuses.
  • Identifying and escalating overdue accounts to Finance Manager, if necessary.
  • Analyzing aged debt trends to help identify high-risk accounts and recommend appropriate actions.
  • Reconciling payments received against outstanding invoices and ensuring they are accurately recorded in SAGE 200.
  • Providing information and documentation related to aged debts during internal or external audits.
  • Other related duties as required for smooth operation of Revenue section of the Finance Department.
  • Contacting local authorities and other debtors by phone, email or other means for remittances. Also communicating with other departments and offices in order to collect relevant information

 

Key Requirements:

  • Minimum of 2 years in a busy finance environment
  • Strong Work ethic and ability to meet deadlines
  • Willingness to learn, ask questions & work on own initiative.
  • Good communication skills
  • Willingness to work late at certain busy periods so that all departmental deadlines are met
  • Preferably strong accounts receivable experience. Good knowledge of debits / credits. Previous experience in a similar environment an advantage
  • Experience working in a busy accounts receivable environment. Report interaction with Revenue Team and to ensure there is excellent communication and co-ordination within the Finance team.
  • Proficient in MS Office - excel  
  • Knowledge of SAGE 200 Financial System desirable
  • Must have good interpersonal skills.
  • Competent to work in a pressurized environment.
  • Must be capable of working as part of a team.

 

Working for Tuath Housing:

      Attractive salary commensurate with experience

      24 days annual leave

      Service leave

      Organisational performance bonus

      Generous pension scheme

      Sick leave

      Wellness allowance

      Hybrid working

      Bike-to-work scheme

      Flexible working hours

      Career break

      Career development program

      Employee assistance program

      Linkedin Learning licence

      Employee Green Team

      Sports & Social Club

      Work-life balance package