Billing Administrator

About the role:

Due to ongoing growth, our billing team in our energy division is seeking a new Billing Administrator to join our team. This is a fast-paced, busy role working to generate bills for our customer base, ensuring they are accurately produced in a timely manner.

This role will initially be based out of our Drogheda Head office but will primarily be based in our new offices at Dublin Airport Central later this year.

Key responsibilities:

• Processing of billing runs;
• Validation of rejected reads;
• Input of customer reads
• Maintenance of customer price files
• Provide assistance with customer service queries;
• Monitor and review for billing anomalies;
• Continued quality review and active team collaboration for process improvement.
• Ad-hoc requirements which may arise within the department from time to time;

Candidate Profile:

The right person will need notable experience in a similar role/environment with a high aptitude for numbers and problem solving. Ideally, they will also have experience in the Energy or Telecoms sector and will have a good working knowledge of IT systems and software.

Role specific (technical) knowledge / skills:

You will be a highly organised and dedicated worker with great problem solving & prioritising skills. Resourceful, results-driven individual with a strong sense of urgency who can build trusted relationships. Competent working on your own initiative or as part of a team. You will possess exceptional communication and interpersonal skills with excellent attention to detail. You will be conversant in Microsoft Office and possess good IT skills and possess the ability to work well under pressure in a busy environment.

About Flogas:

Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic.

Over the years, Flogas has evolved and grown as a business and is now also a leading supplier of Natural Gas and Electricity in both residential and commercial markets. We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series

Flogas head office is based in Drogheda, Louth and over the past number of years, we acquired two more businesses - Budget Energy, based in Derry and Flogas Enterprise, based in Dublin. As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Irelands leading provider of total energy solutions, meeting our customers changing needs and delivering to the highest possible standard.

Why work with us?

Flogas is a well-established business within the DCC group and is continuing to grow, becoming a top provider in the energy sector, making it a very exciting time to be part of the Flogas Group. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard.

Benefits:

• Competitive Salary
• Defined contribution pension scheme
• Heath Insurance
• Staff discounts
• Hybrid work options (role dependant)
• Health and Wellbeing Supports
• Learning and Development
• Career Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business.

Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.