Current jobs related to Support Specialist - Dublin - Strava
-
Senior IT Support Specialist
2 weeks ago
Dublin, Ireland Reperio Human Capital (Ireland) Ltd Full timeSenior IT Support Specialist Contract | €250-€280/day | Dublin A client of mine is seeking an experienced Senior IT Support Specialist to join their team in Dublin. This role involves delivering Level 2 and 3 support, troubleshooting technical issues, and managing network and cloud-based services in an onsite environment. You'll be responsible for...
-
Senior IT Support Specialist
2 weeks ago
Dublin, Ireland Reperio Human Capital Full timeSenior IT Support SpecialistContract | €250-€280/day | DublinA client of mine is seeking an experienced Senior IT Support Specialist to join their team in Dublin. This role involves delivering Level 2 and 3 support, troubleshooting technical issues, and managing network and cloud-based services in an onsite environment. You'll be responsible for...
-
Helpdesk Support Specialist
1 week ago
Dublin, Ireland Lex Consultancy Full timeHelpdesk Support Specialist Location : Dublin 1, Ireland | Hybrid Why apply? Competitive salary 12-month fixed-term contract with potential for extension Hybrid work arrangements (Onsite 1-2 days per week) with significant flexibility Opportunity to make a real impact in a dynamic, collaborative team Comprehensive career development program...
-
IT support specialist
4 months ago
Dublin, Ireland Gen Full timeAbout the Role : The IT Support Specialist will: Be required to work on site (4 days a week and 1 day WFH) and assist users troubleshoot IT issues. Collaborate with cross-functional and global teams. Interact with IT leaders including presenting projects status and results. What You Will Do in This Role: : PitStop Responding to user IT support...
-
HR System Support Specialist
1 week ago
Dublin, Ireland Sanderson Recruitment (Ireland) Limited Full timeHR System Support Specialist About the job Sanderson is currently seeking a HR System Support Specialist to join our leading client to deliver a full cycle Access XD support role. People and culture make this company an absolutely great place to work. Each person brings their own unique perspective and is valued and rewarded for that. We are very proud of...
-
Clinical Support Specialists- Orthopaedics
3 weeks ago
Dublin, Ireland Recruitment Plus Full timeClinical Support Specialists- Orthopaedics Salary:Excellent package + car + bonus Location: Dublin / Leinster Ref: S011577 Recruitment Plus now offer an exciting clinical role within the Orthopaedics arena. Role Responsibilities: Based in Leinster your brief will be to support my client's commercial activities in the hospital by educating theatre staff in...
-
Production Support Specialist
2 months ago
Dublin, Ireland TEKsystems Full timeDescription: Running the day-to-day operations of the technology platform (MS SQL Server, Oracle, Unix). Identifies possible production issues, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams. Required Skills: •Demonstrate...
-
Technical Support Specialist
3 weeks ago
Dublin, Ireland BFT, a brand of SOMFY Group Full timeJob DescriptionBFT Automation Ireland Ltd, a subsidiary of Somfy Group, is seeking a talented individual to become part of our Dublin team in the role of a Technical Support Specialist.In this role, you will be responsible for providing technical support and advice to the access installer community on the island of Ireland as well as solving any technical...
-
Product Support Specialist
5 months ago
Dublin, Ireland Circit Limited Full timeCircit is a fast-growing B2B SaaS company that is on a mission to make business verifiable in real- time. We are creating a global asset verification platform that allows auditors to deliver higher quality financial audits and spend more time helping businesses to create greater value for all economic stakeholders. Our current customer base includes big-four...
-
LMS Support Specialist
2 months ago
Dublin, Ireland GP Strategies Full timeGP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000...
-
Contract Support Specialist
1 week ago
Dublin, Ireland Turner & Townsend Full timeJob DescriptionTurner & Townsend Contract Services team is highly experienced in providing authoritative advice and professional expertise in the fields of Contracts Administration and Support along with Project Advise to a market leading client base. We are dedicated to making the difference to all our clients engaged in the delivery of major capital...
-
Contract Support Specialist
1 week ago
Dublin, Ireland Turner & Townsend Full timeCompany Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 130...
-
Early Years Support Specialist
4 months ago
Dublin, Ireland Down Syndrome Ireland Full timeWe have an exciting opportunity available for an Early Years Specialist to join our Nationwide Team here in Down Syndrome Ireland.You can use your enthusiasm, experience and expertise to advise and support families who have, or are expecting, a baby with Down syndrome. You can look at the bigger picture, at systems, programmes, research and practice, and use...
-
End User Support Specialist
1 week ago
Dublin, Ireland PartnerRe Full timeJob DescriptionAbout this role:We are seeking a dynamic and customer focused IT End User Support Specialist to join our ITHelp support team.In this role you will be helping people to make best use of our tools by providing 1st and 2nd Level workplace support to our end users in Dublin and other regional remote offices in a customer-oriented manner.This...
-
Senior Technical Specialist
3 weeks ago
Dublin, Ireland Irish Life Group Full timeFull Time Permanentposition Hybrid role based in our City Centre offices What we offer We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week. We offer a comprehensive benefits package including...
-
Graduate Engineers| Wexford
3 weeks ago
Dublin, Ireland Construction Specialist Recruitment Full timeGraduate Engineers| Wexford The Role Our client a top civil engineering company with over 4 decades of experience in a wide range of civil engineering works are currently seeking graduate engineers to join their company. This is an excellent opportunity to get in with a very busy civils contractors who can offer you the training and support needed to...
-
Dublin, Ireland Microsoft Full timeOverview Do you want to be a key player at one of the largest cloud companies in the world at the most exciting transformative time in the industry? Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places they simply couldn’t anywhere else. This is a world of more...
-
Dublin, Ireland Microsoft Full timeOverview Do you want to be a key player at one of the largest cloud companies in the world at the most exciting transformative time in the industry? Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places they simply couldn’t anywhere else. This is a world of more...
-
Dublin, Ireland Microsoft Full timeOverview Do you want to be a key player at one of the largest cloud companies in the world at the most exciting transformative time in the industry? Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places they simply couldn’t anywhere else. This is a world of more...
-
Business Support Specialist, Dublin
4 weeks ago
Dublin, Ireland Allied Irish Bank Full timeRole Title : Business Support Specialist, DublinCompany: Allied Irish BankLocation: Hybrid and on site in AIB, Block H, Central Park, Dublin 18, D18 CK74 This role is being offered on a permanent full-time basis. AIB is a dynamic, diverse, and fun place to work. We are changing from the inside out to become a bank people can believe in. And by people,...
Support Specialist
4 months ago
About This Role
Strava is the leading digital community for active people with more than 120 million athletes, in more than 190 countries. The platform offers a holistic view of your active lifestyle, no matter where you live, which sport you love and/or what device you use. Everyone belongs on Strava when they are pursuing an active life.
Strava's Community Management team is looking for a dedicated individual to join us in our mission to provide exemplary support to our global community of athletes. We are currently building out our Dublin team as part of our follow the sun strategy, and we are excited for you to join and contribute to our success. As a Technical Support Representative at Strava, you will provide support for our entire product, including both web and mobile products and the various integrations and devices that feed the core user experience.
This is a hybrid role based in our Dublin office.
For more information on compensation and benefits, please click here.
You’re excited about this opportunity because you will:
Respond to member inquiries by providing general assistance with site functionality, troubleshooting Strava applications, and resolving GPS data and activity analysis issues. Produce a consistent number of high-quality responses to our community members on a daily basis. Troubleshoot site issues, create bug reports, track updates, and communicate results to the team. Stay on top of product changes, bugs, and updates in order to relay the most accurate information to our members. Assist with creation and maintenance of knowledge base articles, standard responses, and other customer-facing updates. Communicate trends based on user feedback and feature requests. Collaborate with external departments as necessary to troubleshoot issues and represent support related needs and improvements. Help maintain our internal knowledge management system by creating new resources for emerging trends or flagging and updating outdated information. Lead other projects and duties as assigned.
You will be successful here by:
Demonstrating excellent follow through, judgment, and common sense. You have a “make it happen” approach to work and maintain a growth mindset. Finding opportunities for efficiency gains and taking initiative to propose then implement impactful solutions. Passionately searching for solutions and advocating for the needs of our users. Maintaining strict confidentiality regarding employee, user, and company information. Staying on task and following outlined processes.
We’re excited about you because you:
Have 3+ years of experience in a technical support role. Are on Strava and have a proven familiarity of the platform. Enjoy the challenge of helping our members and are capable of providing amazing customer support for an online audience that is growing exponentially. Have exceptional reading comprehension as well as written and oral skills. Strong typing skills are a must. Are adaptable, self-motivated, and have great time management skills. Have a strong passion for cycling, running, triathlon or another endurance sport and connect personally with Strava’s mission to build the most engaged community of athletes in the world. Have previous experience with Zendesk, JIRA, BBEdit (or other text editors), and GPS file formats. Are experienced with Garmin, Polar, Fitbit, or other GPS and fitness devices and applications Demonstrate well-rounded technical proficiency with browsers, mobile and web platforms, and text editors. Are successful in cross-functional collaborations and initiatives. Speak a foreign language. Preference given to Brazilian Portuguese, French, Spanish, and German speakers.In your cover letter, please include responses to the following questions:
What excites you about working for the Strava Community Management team? Which fitness devices and platforms are you familiar with?