Store Manager

2 weeks ago

Kildare, Ireland Giorgio Armani Full time

ARMANI OUTLET - KILDARE - STORE MANAGER

About us: The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears

Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Role Overview: The Store Manager is responsible for overseeing the efficient and profitable operation of the store. As a true brand ambassador, the Store Manager will lead by example, drive sales, deliver exceptional customer service, and ensure the store meets or exceeds its financial targets. The Store Manager will provide leadership, direction, and guidance to the store team, fostering a positive work environment that promotes teamwork and individual growth.

Join our dynamic team at Armani Outlet, Kildare and embark on a rewarding career journey where your contributions are valued and recognised. Apply now to become a vital part of our team

Responsibilities:

  • Responsible for driving sales and maximizing profitability.
  • Ensure excellence in the sales ceremony as per company policy, supervising customer experience (presales, in-sales, aftersales) and relationship building.
  • Report market trends, competitor insights and customer feedback to the relevant departments.
  • Ability to demonstrate strong product knowledge.
  • Analyse sales and performance data to identify trends, opportunities and areas for improvement and provide recommendations to action.
  • Set and communicate sales targets and develop strategies to exceed or achieve store sales targets.
  • Suggest and adopt sales strategies, CRM and marketing plans aimed at increasing revenues. 
  • Implement and execute promotions, events and initiatives to drive sales and achieve store targets.
  • Provide exceptional customer service, addressing customer inquiries, resolving issues, and ensuring a positive shopping experience.
  • Responsible for driving sales and maximizing profitability.
  • Ensure excellence in the sales ceremony as per company policy, supervising customer experience (presales, in-sales, aftersales) and relationship building.
  • Report market trends, competitor insights and customer feedback to the relevant departments.
  • Ability to demonstrate strong product knowledge.
  • Analyse sales and performance data to identify trends, opportunities and areas for improvement and provide recommendations to action.
  • Set and communicate sales targets and develop strategies to exceed or achieve store sales targets.
  • Suggest and adopt sales strategies, CRM and marketing plans aimed at increasing revenues. 
  • Implement and execute promotions, events and initiatives to drive sales and achieve store targets.
  • Provide exceptional customer service, addressing customer inquiries, resolving issues, and ensuring a positive shopping experience.
  • Ensure all team payroll changes are communicated to HR.

Requirements

  • Excellent leadership and team management skills, with the ability to motivate and develop a diverse team.
  • Strong sales and customer service orientation, with the ability to build and maintain customer relationships.
  • Ability to analyse data and make data-driven decisions to optimise store performance.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Excellent communication and interpersonal skills, with the ability to communicate effectively with employees, customers, and stakeholders.
  • Strong organisational and time management abilities with attention to detail.
  • Previous retail management experience, with a proven track record of achieving sales targets and driving store performance.
  • Knowledge of visual merchandising standards and inventory management.

Benefits

  • Competitive salary and bonus opportunities
  • Generous employee discount on all Giorgio Armani products
  • Employee Assistance Program (EAP) - providing access to medical and mental health support services
  • Exciting career development opportunities within a global luxury fashion brand
  • Vibrant and inclusive work environment that fosters creativity and personal growth

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.

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