L'Oréal Designer Fragrances Fragrance Expert Arnotts Dublin

4 weeks ago


Dublin, Ireland L'Oréal Full time

L’Oréal  Designer Fragrances Fragrance Expert (. hours per week)

As a Fragrance Expert you will have a true passion for fragrance and be able to talk confidently about the products on offer giving luxury customer service. You’ll be target driven, and have skills in traffic stopping and telling the story behind the product to enhance sales of the fragrance.

Master Category Knowledge

Have a full understanding of all fragrance products and update the team’s product knowledge where necessary

Attend, engage and participate in all brand training, and implement afterwards

Monitor Icon products on a daily basis

Be aware of competitor’s products and activity, communicating relevant information to line manager

Have detailed knowledge and awareness of the fragrance market

Promote the brand expertise in fragrance

Execute Business & Operations

Complete all personal paperwork accurately, legibly and on time

Be aware of account and personal targets and key performance indicator targets

Closely monitor stock levels, following retailer guidelines, raising issues to line manager

Offer creative ideas to generate new business; with focus on product launches and anniversaries

Be aware of and abide by Boutique rules and regulations

Drive Selling Process/Techniques

Deliver luxury service at all times, inviting customers back for a return appointment

Generate retail sales through the successful execution of in-store events and strengthen brand loyalty; with a focus on fragrance

Make appropriate, personalised product and sample recommendations

Have a strong focus on link selling and the recruitment of new customers

Use confident communication and presentation skills when dealing with customers

Maximise selling during busy periods by traffic stopping

Develop the fragrance business to ensure gain in market share and increase counter and brand ranking

Foster Service Attitude

Show passion for people and products

Follow grooming guidelines to promote brand image

Maintain a clean and hygienic work area and adhere to hygiene rules

Ensures customers communication standards are met

Ensure all customers receive the highest level of service, completing all necessary steps of customers transactions

Leadership

Fosters team spirit

Coaches peers when appropriate

Leads by example

Share know-how and experience

Work effectively with colleagues in Boutique in the field and at head office.

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal. Puedes inscribirte en un máximo de tres ofertas en un período de días. No puedes retirar tu solicitud una vez enviada, así que asegúrate de elegir la posición que mejor se adapte a tus habilidades y aspiraciones.

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