Software Development Engineer, NAE

1 month ago


Dublin, Ireland Amazon Development Centre Ireland Limited Full time
AWS operates one of the world’s largest and most highly available networks which continues to grow rapidly in both size and complexity in response to customer demand. Many AWS customers run mission critical workloads that depend on our networks to be always on. Network Availability Engineering (NAE) is responsible for preventing, predicting, detecting and remediating impairments across our network, both physical and logical, before they cause impact to our customers. We own the software systems that consume trillions of telemetry datapoints per day from the hundreds of thousands of network devices, use various big-data techniques including ML/AI to turn the telemetry into actionable notifications when things go bad, and package them into our event management system for automated mitigation and remediation. For the less than 2% of detected issues that we haven’t yet automated, we provide a suite of expert diagnostic tools that enable our human operators to quickly determine next steps. Our vision is that any failure in the network is pre-emptively remediated before it can cause customer impact by systems that require no human intervention.
Amazon is looking for Software Development Engineers to build the software that observes one of the world’s largest and most complex networks. Tens of millions of customers rely on Amazon’s network for using our retail websites, accessing content on their Kindles and building applications and businesses on top of Amazon Web Services (AWS). Our success depends on our world-class network infrastructure, and our network depends on our Network Observability team.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
- You are interested in being part of a high-bar team with global responsibility for the Network Observability software used across all of Amazon’s businesses.
- Solving problems at scale excites you.
- You do not implement specs from analysts and architects – you talk to your customers and design solutions to their problems. You automate and innovate.
- You do not push just one technology agenda – you choose the best tool for the problem at hand.
- You believe that the craft of software engineering is about writing code right the first time. For you, code reviews and automated testing are not chores – they are a core part of writing great software.
- You do not throw your code over the wall. You launch it, own it, support it and make it incrementally better for the benefit of your customers.
- You enjoy working in a flexible, fast-paced, collaborative team environment.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

Dublin, D, IRL

BASIC QUALIFICATIONS

- Experience in professional, non-internship software development
- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design

PREFERRED QUALIFICATIONS

- Bachelor's degree in computer science or equivalent



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