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Logistics Data Analyst
3 months ago
We are The Very Group and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.ie to help them say yes to the things they love. We’re just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and well-being.
About the teamOur Logistics team leads the way in ensuring that our customers have the best possible delivery experience each time they shop with Very.ie, overseeing their order from its origin in Skygate, Very's cutting-edge fulfillment center in Darby, UK, and all the way to their front door across the 26-counties of Ireland. As a member of the Very Ireland Logistics team, you will work with colleagues at Skygate, alongside our delivery partners, Irish Customs, and the Dublin-based Very Ireland team, to deliver on our service promise to customers in an efficient and cost-effective way.
We are in search of a dedicated and proactive Logistics Data Analyst to deliver analytical insights on operational performance, fostering continuous enhancement of our delivery services for our customers.
About the role- Create, refine, and implement reporting tools and dashboards to track and share logistics performance metrics.
- Monitor Logistics KPIs to identify risks and opportunities in service delivery.
- Provide precise analytical insights for the routine oversight of delivery partners and distribution centers.
- Analyze logistics performance data to assess strengths, weaknesses, opportunities, and threats in the supply chain.
- Suggest innovative solutions to improve Logistics operations and procedures.
- Work closely with the Logistics Performance Manager, providing analytical support for strategic decision-making on projects and process enhancement initiatives.
- Improve efficiency and reduce costs for delivery partners and distribution centers.
- Assist the logistics team in refining the customer delivery and returns process.
- Provide root cause analyses of Customs and compliance issues to ensure timely deliveries.
- Conduct quality control reviews for customs documentation related to shipments and returns.
- Maintain regulatory compliance by managing customs and compliance challenges.
- Document and outline comprehensive logistics processes/workflows.
- Manage daily operational discrepancies using established procedures to ensure customer satisfaction and adherence to regulations.
- Represent the Logistics Performance Manager in various meetings and projects as required.
Requirements
- 1-2 years of experience in logistics.
- Proficient in SQL and advanced MS Office, particularly Excel, with the ability to extract and manipulate large data sets.
- Adept at effective communication with individuals at all levels within the organization.
- A deep passion for providing exceptional customer service and ensuring a superior delivery experience.
- An inquisitive and curious mindset.
- Excellent verbal and written communication skills.
- Inclusive culture and environment, check out our Glassdoor reviews
- 27 days holiday + bank holidays
- Pension & healthcare
- Udemy learning access
- Bonus potential (performance and business-related)
- Up to 25% discount on Very.ie
- More benefits can be found on our career site
How to apply
Please note that the talent acquisition team are managing this vacancy directly, so once you apply, you can expect to hear back from us very shortly.
What happens next?
Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll arrange to meet face to face at our offices in Blanchardstown, Dublin 15.
You can expect a two-stage interview process for this position:
1st stage - A 30- minute MS Teams call with the hiring team to discuss your skills and relevant experience and competency-based questions.
2nd Stage – A one-hour formal interview where you can expect both competency and technical questions.
As an inclusive employer please do let us know if you require any reasonable adjustments.
If you'd like to know more about our interviews, you can find out here.
Equal opportunities
We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, membership of the travelling community, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
