Kildare Village

3 months ago

Kildare, Ireland Sprout and Co Full time

At Sprout, we prioritise two things: quality food and quality people. We're currently recruiting for Shift Leaders.


As a Shift Leader at Sprout, you will be pivotal in upholding our promise to deliver outstanding customer service and ensure every moment at Sprout is memorable. With a keen eye for detail and strong organisational skills, you will support the General Manager by leading frontline operations and enhancing the customer experience. Your operational savvy and deep understanding of restaurant dynamics are crucial as you drive the culture of excellence and hospitality that defines Sprout.


We firmly believe that if we're not having fun, how can we expect our customers to? That's why we place great importance on our teams, they truly reflect who we are as a company. It's not solely about your CV or experience; it's about how you carry yourself, how you interact with others, and the kindness and respect you show. We believe in simple acts like opening doors for others, lending a helping hand, or offering a warm smile.


The Person:

 

Innovative Spirit: You are eager to be part of a company that values continuous improvement and embraces change.

Love for Hospitality: For you, hospitality isn't just a job-it's a passion. You love the energy and love the vibrant atmosphere of the restaurants.

Value-Driven: You believe that values and attitude are everything, and you bring a positive attitude to everything you do.

Curious: You have a curious mind and are always eager to learn more. Asking questions/ enjoys learning / doesn't believe to know it all.

Honest: Honesty is important to you. You are honest in your dealings and can be trusted to uphold the highest standards in the kitchen.

Hospitable: Gets energised by showing people a good time, and goes out of their way to make a customer smile.

Generous: You are generous with your time and knowledge, always willing to lend a hand or share what you know with your team.


The Role:

 

Team Connection: You foster strong relationships with the team, promoting open communication, collaboration, and a supportive environment. Your leadership helps drive team happiness.

Performance enhancement: Proactively identifying and communicating with the team to help optimise performance. Giving constructive feedback and fostering an environment of continuous improvement.

Belonging: Fostering a culture of belonging by actively promoting diversity, equality, and inclusion in the restaurant.

Recognition + Reward: Champion recognition + reward by successfully and consistently communicating team wins, incentivising exceptional performance, and fostering a culture of appreciation and recognition.

Ambience & Aesthetics: Overseeing and ensuring the environment is welcoming and visually appealing from our fridge displays to our music, to clean floors, and inviting customer areas.

Feedback flow: Actively collecting and addressing customer feedback to continuously enhance customer experience.

Hospitality heartbeat: Ensuring every interaction in our restaurants reflects our promise of exceptional customer service and a warm and welcoming atmosphere. Has the ability to turn an unhappy guest into a returning one.

Health and Safety: You help ensure all Health and safety protocols are strictly followed. You are vigilant about H+S compliance making sure that everything in our restaurants meets the highest safety standards.


The Perks:


Free food while working + 50% discount when you're off / Team Parties / Rewards incentives / Internal development and growth opportunities / Wellness support / Work/Life Balance / Cycle to Work Scheme


Schedule:


  • 8-hour shifts
  • Morning / Evening / Night shifts
  • Weekends


Salary: 13.50-15 euro per hour


Experience:

  • food retail: 2 years (preferred)
  • management: 1 year (preferred)


Work remotely:

  • No


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