Senior Business Analyst
2 weeks ago
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
Responsibilities
Work with colleagues & cross-functional teams in an Agile environment to produce and own business user requirements, functional specifications and business casesSupport the end-to-end digital process, from design through to development, testing and implementation, ensuring that digital deliverables meet business requirements and are fit for purpose.Work closely with the UI/UX designers, ensure that UI & UX are designed properly and meet the business requirements.Work closely with application developers and project managers to plan, design, and implement mobile applications that meet business requirements.Analyze and specify new features and changes of existing features as well as interface level requirements: field mappings, field gap analysisEngage with business users, understand the problem statement, and agree scope of engagementInterview product owners to understand as-is business processes and then develop customer-driven to-be processesSupport the Business by documenting process models and identifying opportunities for improvementAbility to map customer experience using tools like personas, customer journeys, etc.Gather and analyse statistical data from the business areas for supporting business case for changeResearch and analyse best-in-class industry processes to support digitization & simplification of customer journeysSupport the Business in planning and designing digital strategies encouraging customer retention and customer loyaltyBring in industry experience and thought leadership to advise on trends, future operating models and best-in-class journeysDevelop a deep understanding of the business context and marketplace that our business stakeholders are operating inEmploy process modeling techniques to capture requirements. Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvementsWork with multiple product owners to write & develop clear, non- implementation-specific epics, user stories and acceptance criteriaSupport and contribute to the metrics-driven culture within our functionExperience and skills required
Experience working in relevant environment/s, i.e. Mobile/Digital changeStrong analytical, conceptual, and creative skills to navigate complexity and rapid changesExperience in UX prototyping to enhance user-centric designDesign thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision-makingExperience of working in an FS advisory role, in a similar organization is a massive plusExperience in documenting a business case, business process modeling, and requirement elicitation through workshopsManage projects from inception through design to deliveryAn IT background with a solid grounding in technologyExperience of working in both Agile & waterfall SDLCsCommunication, group dynamics, collaboration and continuous improvement are core – being best practice-drivenAbout NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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