Conference & Banqueting co-ordinator

Family-owned and operated, the Moran Group is one of Ireland’s leading Hotel & Property Groups. We are recruiting for a talented C&B Coordinator to join the team in our famous Red Cow Inn Steakhouse.

The C&B Coordinator will be responsible for ensuring that our guests and patrons enjoy their experience with us through maintaining the highest possible levels of standards. To be the first point of contact for all conference and banqueting enquiries via telephone, email and walk-ins. Meet clients and conduct show rounds of the function rooms and bar (walk-ins and by appointment)

About The Role

Key Duties and Responsibilities 

·         To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay.

·         To anticipate guests' needs whenever possible and to enhance quality service and guest satisfaction.

·         To carry out all departmental tasks, duties and checklists as established in the Standard Operation and Performance Manuals.

·         To comply with all company policies.

·         To maintain good liaisons and communications with management and all other departments

·         Other duties as required.

 Requirements

·         Highly organized

·         Proficient in Microsoft office skills; Word, Excel, and Opera

·         A friendly positive can-do-attitude

·         Must be fluent in English both written and oral

·         Must have an excellent telephone manner

·         Be committed to delivering exceptional service

The perks

·         29 days of holiday including public holidays

·         Free meals on duty as well as breakfast to get you started and all-day tea and coffee

·         Free annual flu jab

·         Employee Assistance & Wellbeing program

·         Death in Service/ Life Assurance

·         Pension Plan- Non-Contributory

·         Friends & Family rates

·         Great location with easy access to public transport

·         Save money with our Cycle to Work scheme and TaxSaver Scheme

·         Staff summer parties & Christmas parties

Skills Needed

About The Company

Red Cow Moran Hotel

Red Cow Moran Hotel is one of the best-located hotels in Dublin, located on the Naas Road and just off the M50 and N7. The 4 star Red Cow Moran Hotel Dublin is accessible from all parts of the country, in addition to Clondalkin, Dublin City Centre, Dublin Airport and Heuston and Connolly. The Moran Family are a team with a reputation for success; recognised as experts in the Hospitality industry with a track record for delivering and exceeding expectations.

OUR MISSION

To create a portfolio of hospitality venues reflective of Moran Hospitality’s core family values, each delivering a personal and individual guest brand experience with superb customer service and a warm and familial atmosphere and representative of the city/region in which they are located.

Company Culture

VALUES

Quality, Service, Price, Fairness and Honesty. Our Team Members are the key to our success and make us who we are. Here at the Red Cow Moran Hotel it is imperative that when it comes to selecting the ‘right’ people for the job, that we choose wisely. As hospitality experts, our aim is to create a fair, welcoming and enjoyable environment for our employees to work in and build rewarding careers.

RED COW CAREERS

The Moran Group is an equal opportunities employer that offers unrivalled career and professional development opportunities. If you have the right attitude and energy you can benefit from career progression opportunities. Within the Moran Group you will thrive as an individual and as part of a dynamic team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also offer unique and recognized training programmes to help in your professional and personal development.

Desired Criteria

• Opera experience

Required Criteria

• Customer Service
• Administration experience

Closing DateSaturday 7th December, 2024