Digital Trading

Woodie's is the market-leading DIY, Home& Garden omni-channel retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official Best Workplace for Women We are also listed as one of the 75 Best Large Workplaces in Europe since 2020 and to be accredited as a gold-standard Investor in Diversity by the Irish Centre for Diversity & Inclusion. 

This role is an exciting opportunity to become part of a team responsible for driving and shaping the Woodies omni-channel experience in order to grow revenue and drive best in class customer experience.

Our Digital department are looking for a Digital Trading & Merchandise Exec to drive digital revenue and customer experience. This role will play a key part in maintaining a great online customer experience balancing brand and commerce across all categories on Woodies.ie. We are looking for someone who has a passion for retail and product and can bring a commercial outlook as well as new ideas on how to innovate to be the best in class omni-channel DIY retailer.

Key ownership areas include:

Enriching our product data to drive conversion, driving best in class navigation, onsite merchandising, sorting rules, upsell and cross sell, and site content planning in order to drive the best customer experience.

Key Responsibilities:

Product Upload

* Enriching online product content to ensure discoverability & enhance the customers website experience

* Work closely with buying teams to track new products coming into the business and manage the workflow of these products onto site

* Manage the communication to and sending of requested imagery and product content to our e-commerce partners

* Creation of reports showing what has been uploaded and where the gaps are

* Assign products to the correct attributes and categories as per category guidelines and to enhance the customer experience.

* Upload, process and QA product imagery and copy assets to ensure they meet specifications and standards

* Resize and rename imagery through Photoshop and upload to our backend systems

* Manage the upload of seasonal products within required timelines

* Ensure priority products are uploaded when requested and communicate with the teams on managing priority products through the process

Site Trading

* Activating promotions and events on Woodies.ie and providing sufficient support for those promotions/events across digital channels

* Collect and catalogue brand campaign assets and ensure these are reflected on site seasonally and on time

* Identify and promote priority products and ensure bestseller visibility across site and categories

* Ownership over site calendar and updates for Category Landing Pages

* Manage and implement product launches on site and removal of older products and clearance items

* Monitor the allocation of stock to the web store to ensure all products have visibility and are available to purchase

* Analyze and drive sales through stock management and identifying customer/seasonal trends

Improvement of customer experience

* Responsible for increasing conversion within categories by improving navigation / product information architecture

* Identify opportunities to increase AOV and by using different techniques including cross and upsell

* Drive the customer experience on our PLPs and sorting rules

* Developing content with our digital marketing team to ensure all product categories are supported via our website content

* Support our CRM programme in line with digital and category priorities On Site Merchandising & Promotional

Our benefits include:

* Annual Bonus

* Company Pension

* Company-funded healthcare

* Hybrid working

* Colleague Discount

* Wellness Initiatives

* Educational Assistance

* Paid Parental & Maternity leave

* Sick-pay

* Flexi-Wage - Choose how to budget your own pay

We are an equal opportunity employer and value diversity at Woodie's. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.