Accident & Health - Underwriting Manager

7 months ago


Dublin, Ireland AIG Full time

Accident & Health – Underwriting Manager

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial
and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through
a diversified, multichannel distribution network.

About the role

Job Responsibilities

Lead the Irish underwriting strategy to meet planned financial and operating target

  • Direct accountability for the underwriting results with respect to profitability, business mix aligns with pricing assumptions and loss ratio of all risks classifications – manage the combined ratio on all books of underwriting
  • Management of the local Underwriting Teams in Italy and Greece
  • Provide comment and analysis on financial metrics reporting as produced to support Head of Accident and Health – Ireland and EMEA A&H RUM
  • Achieve new business and retention objectives
  • Deliver on underwriting profit results with focus on loss ratio and combined ratio
  • Drive collaborative behaviour across the wider business

Govern the Underwriting Process

  • Coordinate underwriting excellence across the A&H product line, by establishing and ensuring adherence to risk appetite, line setting, standards, and guidelines, and ensure rating and pricing adequacy
  • Ensure an appropriate pricing strategy is set within the A&H profit centre
  • Responsible for implementing and oversight of the underwriting policy as directed by the EMEA RUM along with any training associated therewith
  • Manage the self-audit process, co-ordinates information and scheduling of Underwriting Audits  Develop and implement action plans based on audit recommendations and findings, achieve an overall satisfactory audit finding/improved audit finding based on the previous audit finding
  • Oversight and management of Peer Reviews
  • Support administration of reinsurance treaties are in place. Establish facultative and local treaty reinsurance where required to meet strategic objectives of the A&H profit centre
  • Ensure that adequate documentation is maintained to meet internal quality control and external regulatory and legal needs

Lead and support Product Development with actuaries and local teams

  • Manage and oversight of product development for all A&H products, both new and renewal/updated products 
  • Oversight of contractual documentation including policy wording and sign-off
  • Responsible for determining market pricing in consultation with actuarial to meet financial objectives
  • Manage relationship with all relevant stakeholders, i.e. legal, compliance, regulatory, actuarial and others
  • Manage and monitor multinational business, building successful partnerships and unlock opportunities in country and across the Region

Technical Skills and Experience Requirements

  • Preferably several years of experience of technical Accident & Health and/or Employee Benefits, Retail products underwriting experience (not a requirement).
  • Previous experience managing a team of underwriters
  • Analytical and quantitative skills – proven ability of managing complex data to make sound business decisions
  • Proven ability to motivate, train and gain commitment from colleagues
  • Strong communication skills at all levels.  Able to navigate complex matrixes within the organization, influence stakeholders and affect outcomes
  • Demonstrated understanding of regulatory, legal and compliance processes to actively participate in relevant governance committees
  • Strong customer service ethic, with a sound understanding of the business processes
  • Knowledge of market segmentation, portfolio management, acquisition, and multiple distribution systems
  • Strong presentation, prioritization, and time management – execution and results orientation
  • Ability to work both independently and collaboratively within a team
  • Bachelor/Master’s degree or equivalent experience preferred
  • Minimum CIP qualification

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place.  And that begins with our employees. We’re proud to offer a competitive salary along with annual performance related bonus and a range of employee benefits and resources that help you protect what matters most; a company funded health care scheme, a competitive holiday allowance with an additional two company days per year, automatic enrolment into a generous defined contribution pension scheme, smarter travel options such as bike to work and tax saver travel scheme, staff discounts and wellbeing initiatives. We provide a variety of leaves for personal, health, and family needs. We also offer volunteer days, for example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.


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