IT Business Operations Analyst

2 months ago

Limerick, Ireland PSC Biotech Ltd Full time

About PSC Biotech

 

Who are we?

PSC Biotech is a leading Biotech Consultancy firm founded in 1996, headquartered in Pomona, California, USA, with Global operations in Ireland, India, Singapore, Australia and the US, serving 350 clients in more than 23 countries worldwide. We provide cloud-based software solutions for Quality Management and Regulatory Inspections, pharmaceuticals contract manufacturing professionals, and metrology services to our clients.

 

‘Take your Career to a new Level’

PSC Biotech disrupts the conventional consultancy model by aligning our EVP as one of the unique selling point which includes the opportunity to work with the most talented cohort of like-minded professionals operating in the Pharma/ Biotech Industry. We offer a permanent contract of employment giving exposure of working in Top Pharmaceutical client sites in a diverse-cultural work setting.

 

Employee Value Proposition

Employees are the “heartbeat” of PSC Biotech, we provide unparalleled empowering career development though Learning & Development in-house training mentorship through constant guidance to facilitate career progression. We believe in creating high performing teams that can exceed our client’s expectations with regards to quality of all scalable and business unit deliverables, staying under budget and ensuring timelines for our deliverables are being met.

Overview:

In this role, you will be a part of the IOPS IT Business Operations team, supporting essential business services such as procurement, license management, budgeting, resource management, and communications management.



Requirements

As an IT Business Operations Analyst a typical day might include, but are not limited to, the following:

  • Apply functional knowledge of IT Business Management, including asset management and business operations, to support and contribute to IT initiatives and processes under supervision
  • Manage the procurement activities for the IOPS IT group where relevant
  • Contribute to reports on progress to procurement, vendor management, project managers, and/or operations teams as necessary
  • Gather data on software licenses in IOPS IT and population of all data into Software Licensing portal
  • Manage the license management database and works with the relevant IT personnel to maintain accuracy as well as coordinate procurement activities for licensing needs and renewals
  • Execute tasks in accordance with established processes and regularly update internal stakeholders on the progress and maintenance of these processes
  • May provide system administration support of internal Resource Management Tool
  • Maintain integrity of resource data & reporting in our Resource Management Tool(s) 
  • Assist the Resource Managers/Project Managers in developing and generating reports, as well as tracking metrics to support their resource requirements
  • Support the team in preparing budgetary reports and performing contract management administrative tasks for key stakeholders
  • Collaborate with the team in updating the relevant communications platforms, dashboards and metrics, ensuring consistency and transparency across the organization
  • Maintain the integrity and structure of the IT Business Operations Teams sites 
  • Support the IT Business Operations Manager as required in continuous improvement initiatives.

 

To be considered for this opportunity you should have:

  • IT Business Analyst role requires BA/BS in Business, Management or related field
  • 3+ years of Business Operations experience
  • Excellent written, verbal and interpersonal communication skills with the ability to  effectively interact with team members with tact and diplomacy
  • Strong digital literacy and proficiency in MS Office & SharePoint is required
  • Have a good level of independence, judgment, and basic problem-solving skills. 
  • Are comfortable acting as a point person for tasks/projects. 
  • Ability to work independently but also collaborate with team members.

 #LI-DM2



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