Communications and Engagement Lead

4 weeks ago

Dublin, Ireland RSA Insurance Ireland Limited Full time

Join RSA and make a difference every day. 

Whether you are just beginning your career or looking to take the next progressive step in your journey, RSA Insurance is an organization where you can be yourself, learn and develop and a place where your ideas and contributions matter.

With offices in Belfast, Galway, and Dublin , we have embraced hybrid work empowering our people to work flexibly and to suit their individual needs, which enables them to deliver great service to the customers we look after every day. Our Dublin office is also home to our sister-company 123.ie.

At RSA and 123.ie we empower our customers to make a difference in their lives. And the same goes for our employees. We are proud to have 32 different nationalities represented in our workforce. Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas. 

 As proud member of the Intact family , we’re part of something bigger with a presence in North America, the UK, and Europe. Our business has grown organically and through acquisitions to over $21 billion of total annual premiums. 

We want you to thrive and grow with us – and we’ll give you all the tools, flexibility and learning opportunities you need to do it.

  And, if you bring your best, then we promise to give you, our best. 

Culture and Community 

 RSA is a purpose-driven business – our purpose is to ‘help people, businesses, and society prosper in good times, and be resilient in bad times’.

 We do that by living our values – Integrity, Respect, Customer-driven, Excellence, and Generosity – in everything that we do. 

 We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected.

  Generosity is in our DNA and is the value that guides and enables our people to help others, protect the environment and make our communities more resilient. It drives our efforts to care for people and to give our time, financial resources and talent. We’re also committed to helping society adapt to a changing climate taking reasonable care to ensure that our business activities are conducted in an environmentally sustainable manner.

Our stats don’t lie… in our annual engagement survey 

87% of our people celebrate the diversity in their teams and the wider company

90% of our people feel safe to speak up and share if they’ve made a mistake

91% of our people feel valued and respected by leadership

89% of our people are benefiting and thriving through our hybrid working model 

Communications and Engagement Lead

This role is to support the Senior Communications and Engagement Manager to inspire and inform employees across our Irish business about our strategy, our purpose, and our values. You’ll have specific responsibility for supporting on key activities such as strategic communications, leadership engagement, people communications, financial results, and engagement action plans. Ultimately, you will play your part in ensuring that everyone, regardless of where they work, is able to understand the role they play in delivering for our customers.​

Reporting to the Communications and Engagement Lead, this is a dynamic role encompassing internal communications, employee engagement, and stakeholder management.​

You will have strong knowledge and experience of developing and leading internal communications and employee engagement strategies and plans. You will demonstrate a proven track record of event-organisation both in-world and virtual. You will have demonstrable experience at building collaborative relationships and have strong influencing ability.

Your communications skills: both written and verbal will be excellent, with an ability to deliver to deadlines and assume a proactive role for the execution of responsibilities. You will be creative and innovative, with a desire and curiosity to try new ways of working, while always striving to continuously improve and deliver for the business.​

​

Key Responsibilities​:

​Operate using knowledge and context from key stakeholders and with a Ireland-wide lens to deliver the right business outcomes through effective internal communications ​ Development and delivery of the overall internal communications strategy in partnership with the team to build a best-in-class internal communications function, which helps to create a better employee experience and delivers the business’ strategic priorities and objectives. ​ Use a multi-channel approach to inform and inspire colleagues on business plans, priorities, outcomes and successes, with an emphasis on storytelling and two-way communication. ​ Work to improve employee engagement scores in partnership with HR through the delivery of effective employee engagement action plans, building trust through authentic communication; line manager capability; and the employee voice​. Run and coordinate important internal events such as International Women’s Day, Men’s Pride, International Men’s Day and more​. Design and deliver an ongoing programme of leadership engagement and events, enabling strong understanding, advocacy and participation in the ownership and delivery of strategy. ​ Lead the development of channels that support leaders to lead, and managers to manage​. Be data-led - strengthen a culture of using insights and measurement to inform communications strategy and practice. ​ Build a network of colleagues across the UK&I business who can contribute to the development of great content and the delivery of impactful communications. ​ Work closely with your UK&I colleagues to share information that will appeal to external parties such as the media, customers, and future employees ensuring we have one story. ​

​

Attribute and Qualifications​

​2-3 years experiences of business communications or corporate events Proven track record of strong internal communications and employee engagement delivery at a high level​ Experience running events and engagements is a bonus​. Experience in creating and delivering high quality, high impact communication and engagement plans at large organisations, and being part of an energised, engaged team​. Demonstrated emotional intelligence, interpersonal and written communication skills. ​ Results-driven with a proven ability to work under pressure and to tight deadlines. ​ A team player, with a collaborative style ​ Not afraid to constructively challenge and you will ensure excellent two-way communication between senior leaders and our other employees​. Proven ability to be resourceful, inventive, self-motivated, and able to lead and influence others​. Creative, and curious to enable the best business outcomes​. A rigorous approach to structure, timelines, and execution of plans

RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.

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