Concierge Administrator

The Merrion, one of Dublin's finest luxury hotels, and a certified 'Great Place to Work', is recruiting for an experienced hotel Concierge Administrator. 

Centrally located in Dublin within easy reach of public transport, this role will offer you the opportunity to work in a beautiful hotel where the highest of standards are in place and where you have all the tools you need to do your job. Working alongside an experienced team, you will be offered plenty of training. This is a really rewarding role on a team where you can be assured of a warm welcome 

This is a fantastic opportunity to either begin or continue your career in one of the Leading Hotels of the World. Working with a professional and welcoming Team you will be part of creating Merrion Moments for our guests and colleagues.

Requirements:

        Ideally administration work experience within a professional hospitality environment

        Demonstrates an effective communication style, particularly whilst conversing by telephone.

        Fluent command of the English language.

        Guest focused, with a helpful, positive and 'can-do' attitude.

        Self-motivated and work with a sense of urgency, whilst demonstrating excellent attention to detail.

        Be an excellent team player whilst also showing the drive and enthusiasm to work on their own initiative.

        Highly proficient in Microsoft Word/Excel/MS Outlook.

        Strong organisational and administrative skills with the ability to focus on tasks and produce results.

        Strong understanding of the importance of timely and accurate reporting.

        Excellent organizational and follow-up skills required.

        Experience with 'Opera' software would be an advantage

Benefits:

• Free English classes
• Excellent classroom and online training for all roles
• Competitive pay rates
• Free hot meals on duty
• Free cleaning of company provided uniforms.
• Birthday gifts and Service Awards
• Subsidised taxi travel: we contribute up to €20 of your taxi fare for travel to or from work outside usual public transport times. 
• Travel and Bike to Work - Tax saving Schemes, discounted parking in the city 
• Safe scooter and bike parking facilities
• Health and Dental Insurance payments 
• Contributory Pension Plan from the day you start work, including Death in Service benefit.
• Increased holiday entitlement with length of service
• Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team.
• Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends 
• Free Employee Assistance Programme - free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members.

Shift work & flexibility are required in this position. 

Who we are looking for 

A candidate with the ability to be professional and communicate courteously and effectively with guests and colleagues alike. Your enthusiasm will be infectious and will instil confidence in the services offered. It is these qualities that require your commitment and will set us apart at being a most caring and successful hotel.

About The Merrion

The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens. 

If you feel this is the role and Company for you, please apply online with your CV & cover letter detailing what you can bring to us at The Merrion.