Front Desk Receptionist

3 weeks ago


Dublin, Ireland Ashling Hotel Full time

We have a fantastic new vacancy for a Front Desk Receptionist in the Ashling Hotel.


Our award winning 226 room hotel is currently recruiting for a Front Desk Receptionist to join our Front Office Team.

 

This is an excellent opportunity for someone with experience within a similar quality environment, to join our team.

 

The sucessful candidate will come from at least a 4-star background preferably with experience in a similar role and should be flexible as this role requires the person to work weekdays and weekends

The successful candidate will possess strong interpersonal skills, a high level of customer service skills and excellent work ethic


  Benefits

        Competitive salary

        Training & development to aid your professional and personal development

        Staff meals and uniform are provided while on duty.

        Paid breaks

        Earn money by referring a friend to work with us

 

Responsibilities


        Presenting a friendly and professional image to the guests at all times as the front desk receptionist is the first person the guest meets when arriving at the hotel

  • Greet and welcome our guests to the Hotel
  • Must have an
  • Assist in ensuring that our standards of service are met.
  • Performs the check in and check out of the guests according to hotel procedures.

        Deal with guest queries and requirements in a professional manner

        Take responsibility for the security of the keys

        Report issues of maintenance and malfunctioning appliances for quick repair in order to ensure guests comfort and satisfaction.

 


Requirements


  • Excellent customer care skills.
  • Be able to work on your own initiative.
  • Excellent communication skills.
  • Be able to cope well under pressure
  • Reasonably good computer skills
  • Knowledge of reservation software (OPERA knowledge will constitute an advantage)



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