Inbound Sales Development Representative with German

4 weeks ago

Dublin, Ireland Wibit Consulting & Services (WibitCS) Full time

In collaboration we are searching for German speaking Inbound Sales Development Representative, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team

Location: Dublin, Republic of Ireland

Work model: on-site

Employment type: Full-time

Remuneration: Base salary + bonus

DUTIES AND RESPONSIBILITIES:

  • Execute lead qualification process and framework by effectively qualifying leads and moving them through the sales funnel.
  • Serve as product and service advocate for the client building interest and awareness of client’s value proposition and assessing mutual fit.
  • Consistently achieve daily, weekly, and monthly KPIs to contribute to the team and client’s overall goals.
  • Learn and maintain a current, comprehensive knowledge of client’s products and services.
  • Champion customer success stories and articulate the value to interested prospects.
  • Maintain strong lead and opportunity hygiene by tracking activities and updating records in the CRM.
  • Set appointments for sales teams according to specified qualification standards and maintain high engagement and conversion rates
  • Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations.
  • Proactively look for problems that can be solved creatively and present recommended solutions

REQUIREMENTS:

  • Minimum of 1-year experience in customer-facing role, including elements of making recommendations to customers, supporting in the buying process, handling objections, and providing customer service.
  • Excellent knowledge of German (C1) and English
  • Experience handling high volumes of incoming customer queries across various platforms and channels preferred.
  • Bachelor’s degree or equivalent experience in sales, marketing, business or related field.
  • Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.
  • Self-confident and able to build trust within the first call to quickly drive impact with customers.
  • Exceptional listening skills combined with the ability to synthesize information.
  • Strong organization and time management coupled with the ability to multitask and work under pressure.
  • Strong attention to detail and follow-through.
  • Excellent written and verbal communication
  • Ability to work within a group as a collaborative team player
  • Determination to learn and be coached with a positive attitude and openness to receive constructive feedback.

OFFER:

  • Structured learning and career development programs
  • Mental health program
  • Generous Paid Time Off policy
  • Paid medical leave
  • Child/Dependent care reimbursement
  • Education reimbursement
  • 401k match, hardship loan program, access to financial wellness advisor
  • Comprehensive healthcare coverage including medical, dental, and vision

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