Search Global E Commerce Ops

4 weeks ago

Dublin, Ireland TikTok Full time

About the team

& roleThe Global E Commerce Team is responsible for capturing and identifying user's e-commerce intention and operating the whole process to promote GMV. Some of the projects you will be part of: commerce recommendation, EC labelling, EC evaluation and EC events. Our mission is to build and strengthen user awareness that they can shop on TikTok; Also to enhance the usage frequency of the search function and stimulate users' e commerce search needs. While improving user's search experience, accelerate the e-commerce business to grow. Responsibilities- Responsible for undertaking search-side EC campaigns proposed by different projects; improve the user's search experience for such activities in search and expand the user's search demand for content.- Optimize cooperation standards and strategies based on different types of EC activities in certain regions.- Dig into the demands of each type of content in different regions and explore ways to improve search-related metrics.- Conduct basic surveys or analyses on certain data to assess performance and expression.- Find potential opportunities and risks through daily work and put forward suggestions for improvement.- Additional compatible and related responsibilities which are not necessarily listed above.- Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content.

Minimum Requirements-Bachelor's Degree or equivalent education/experience, advanced degree is preferred.-Knowledge about search engines, the best way to be addicted to TikTok, and familiarity with shopping apps like Lazada, shopee or other apps.-Minimum 2 years of relevant experience in social media within a high-growth environment. Familiar with common software, and the SOP of events online in social apps. Preferred Qualifications:- Proficiency ( both written and verbal) in English as well as depth understanding of regional culture and familiarity with users' habits in the region.- Proven experience in cross functional work and stakeholder management.- Solid sense of data analysis, E commerce campaigns, SEO, especially for complicated business matrices. - Solid judgment when encountering unsure cases and feedback timely and properly.

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