Junior IT Support Engineer
1 month ago
Duties:
⢠Provide IT Support to our nationwide sites
⢠Deal with support tickets and first level IT issues
⢠Travel to regional sites on occasion.Â
⢠Participate in planned hardware and software changes
⢠Network configuration/support
Skills required:
⢠3rd Level or equivalent IT qualification
⢠Full driving license essential
⢠Enthusiastic with a willing to learn
⢠Good IT troubleshooting skills
⢠Good organisational and communication skills
Exposure to some/all of the following desirable: Training will be provided on areas needing exposure.
⢠Knowledge of Retail POS Systems would be a distinct advantage
⢠Helpdesk/Remote IT Support
⢠Computer hardware and software maintenance
⢠MS Office Suite of applications
⢠Windows 10/11 configuration and support
⢠Windows Server O/S
⢠TCP/IP (Networking)
⢠Active Directory
⢠Microsoft Exchange (is this old system) and Office 365
⢠Remote Desktop Applications e.g. RDP, TeamViewer etc.
⢠Anti-Virus/Malware/Network Security
⢠PBX and Hosted Telephony Solutions
⢠Virtualisation technologies - HyperV and VMWare
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