Junior IT Support Engineer

1 month ago


County Cork, Ireland Cpl Full time

Duties:


⢠Provide IT Support to our nationwide sites

⢠Deal with support tickets and first level IT issues

⢠Travel to regional sites on occasion. 

⢠Participate in planned hardware and software changes

⢠Network configuration/support


Skills required:


⢠3rd Level or equivalent IT qualification

⢠Full driving license essential

⢠Enthusiastic with a willing to learn

⢠Good IT troubleshooting skills

⢠Good organisational and communication skills


Exposure to some/all of the following desirable: Training will be provided on areas needing exposure.


⢠Knowledge of Retail POS Systems would be a distinct advantage

⢠Helpdesk/Remote IT Support

⢠Computer hardware and software maintenance

⢠MS Office Suite of applications

⢠Windows 10/11 configuration and support

⢠Windows Server O/S

⢠TCP/IP (Networking)

⢠Active Directory

⢠Microsoft Exchange (is this old system) and Office 365

⢠Remote Desktop Applications e.g. RDP, TeamViewer etc.

⢠Anti-Virus/Malware/Network Security

⢠PBX and Hosted Telephony Solutions

⢠Virtualisation technologies - HyperV and VMWare


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