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Counter Sales Representative
3 months ago
The role requires the successful candidate to provide expeditious and courteous service while maintaining a clean area and a positive outlook. As a counter sales representative you will be selling a vast range of tractor parts to meet customers needs. We are looking for individuals who will share our passion for our products. Key Responsibilities: Greet customers and handle customer requests promptly and courteously. Maintain merchandise displays in the counter sales area and maintain a clean, neat work area. Report any customer complaints to the Sales Manager Understand and use the computer system to access information, enter orders, credits, back orders etc., to accurately and efficiently move through the sales transaction. Participate in product and procedural training as requested by the Sales Manager Balance and be accountable for the daily takings. Participate in cross training in other department functions to allow for the opportunity to upskill and provide coverage to other areas. Perform all duties in a consistently safe manner and adhere to all company safety policies. Perform other duties as assigned. Experience and Skills required: Previous experience in a retail or customer service environment is desirable but not required as training will be provided. Attention to detail, positive attitude, team player with excellent communication skills via email, phone conversation and broadcast communications. Knowledge and experience of using CRM systems, Excel, Word and Outlook Excellent multi-tasking skills/ A flexible approach to work. Strong customer service and communication skills/Strong organisational and time management skills Strong collaboration and team working skills. A flexible approach to work. Knowledge of tractor parts is an advantage Skills: Sales Person Customer Skills Retail Benefits: Commission, Parking EAP Pension