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F&B Associate- Portmarnock Hotel

3 months ago

Ireland Sandman Hotel Group Full time

Join our team and enjoy the many benefits of working with us, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

PRIMARY PURPOSE

The provision of an efficient service of food & beverage to Hotel & Golf Links residents and non-residents in a clean and comfortable environment. Ensuring that the highest standards of hospitality and welcome are demonstrated at all times within the food and beverage areas.

DUTIES/RESPONSIBILITIES

  • Greet and acknowledge the guest according to company standards in a timely, friendly and efficient manner.
  • Present the guests with the menu and informs them about special items for the day and menu changes.
  • Suggest food and beverages to the guest and also try to upsell.
  • Always respond to guest requests in a timely, friendly and efficient manner.
  • Take beverage orders and serving them to guest in a timely manner.
  • Check guests for proper identification and serve alcoholic beverages to guests in accordance with Irish Law.
  • Fully aware of the outlet beverage and food menus along with their prices.
  • Knowledge of Allergen Information.
  • Good knowledge of wine selection, wine service, whiskey selection and beer service.
  • Take guest beverage and food orders and accurately input into the micros point of sale system.
  • Effectively communicate to kitchen regarding any special preferences or allergies.
  • Coordinate with the kitchen staff, bar staff and food runners to ensure smooth operation and guest satisfaction.
  • Serve food and beverage to the guest as per the course of order.
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils and refilling glasses.
  • Properly open and pour wine at the tableside.
  • Establish rapport with guests to build loyal and satisfied customers.
  • Replenish beverages and ensure guest satisfaction throughout the meal service.
  • Able to upsell all promotion available in the outlet.
  • Accurate handling of payments from guests and ensuring all sales are recorded in Micros.
  • Knowledge of Portmarnock Policies including cash handling procedures, processing debit and credit cards, processing gift certificates and vouchers.
  • Clearing tables and preparing for service by polishing cutlery, glassware and crockery.
  • Complete closing duties, including storing all reusable goods, cleaning all equipment and areas.
  • Always take responsibility for ensuring a positive guest experience.
  • To ensure a very good relationship between The Jameson Bar, Kitchen, Front Office and other outlets.

OTHER RESPONSIBILITIES

  • Perform any other assigned reasonable duties and responsibilities as assigned or requested by Manager or Assistant Manager.
  • Attend meetings.
  • Attend Portmarnock Hotel & Golf Links Training.
  • Maintain a professional image at all times.
  • Adhere to grooming and appearance standards consistently.
  • Manage your time effectively and efficiently.

PERSONNEL SPECIFICATION

  • Previous serving experience essential.
  • Have sound knowledge of spirits, beer, wine, cocktails and coffee.
  • Should have excellent communication skills.
  • Flexibility to work longer hours as per business demands.
  • Be courteous, professional and provide efficient service.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS

  • 20 days holiday per annum
  • Flexible schedule
  • Free Parking whilst on shift
  • Free Meal on Duty
  • Gym Access
  • Free Golf
  • Rewards and recognition
  • Growth opportunities
  • Dedicated Training Programme
  • Employee & Immediate Family Assistance Programme
  • Referral Bonus starting at £125 for Part time and £250 for Full time
  • Team, Friends and Family Hotel rates
  • Up to 40% of food discounts
  • ½ price lift tickets at Grouse Mountain and Revelstoke Mountain Resort
  • Dallas Stars NHL Game discounts
  • X3 complimentary nights stays to use in the UK, Ireland or North America

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in Ireland to apply.

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**

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