Groups Coordinator
2 months ago
Be Yourself – Be a Bold Team Player – Be Leonardo
As a Groups Coordinator, you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role You’ll be supporting a cluster of hotels to ensure that all customer enquiries for group visits are dealt with in an efficient manner.
Some of the perks you could enjoy include:
If you’re our ideal Groups Coordinator, you will:
Be yourself Be a great communicator and able to build strong customer relationships to increase guest experience Have great organisational and administrative skills with a positive attitude Enjoy going the extra mile to ensure your customers have a great experience with Leonardo Hotels Be resilient – this is a fast-paced roleHere are some of the key responsibilities as Groups Coordinator:
Identifying sales leads for future business, and communicating these with the Sales team Sending weekly reservations reports to the hotels in your cluster to ensure they are expecting your customers and have all the details of their visit to hand Inputting rooming lists and confirm the details with your customers – attention to detail is key Ensuring payment is made by your customers prior to check-in date Loading group offers and reservations into our system – we use Opera so it’s brilliant if you already have experience with it Developing a thorough knowledge of the Leonardo Hotels brand and productWhy come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us
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