Hardware Engineer
1 month ago
About Xerotech:
Xerotech is a battery technology company that is solving one of the greatest challenges of our generation, industrial electrification. Our talented team is making an impact on a global scale, driven by a shared vision of a fully electric future. We thrive in a fast-paced, energetic, and innovative culture where no two days are the same. We take on big challenges and we appreciate every opportunity to learn along the way. When you join Xerotech, you join a team with a thirst for innovation and a hunger for the fun that comes from turning an industry on its head.
This is a once in a life-time opportunity for the person with the right skillset.
Hardware Engineer
This is an exciting opportunity for a talented Hardware Engineer to join a fast growing team
In this role you will get to:
- Act as the primary point of contact for customer inquiries related to our hardware products.
- Assist Account Managers and the Sales team with any hardware expertise during aftersales support
- Support the Senior Hardware Engineers with key projects and tasks
- Communicate effectively with customers to understand their needs, address concerns, and provide technical assistance.
- Provide technical assistance to customers regarding hardware products, troubleshooting, and product functionality.
- Work closely with customers to identify and resolve hardware issues, offering step-by-step guidance and solutions.
- Collaborate with internal teams, including engineering and quality assurance, to resolve complex technical problems.
To excel you will need:
- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field. Basic knowledge of electronics is required.
- Strong interpersonal and communication skills, with the ability to explain technical concepts to customers in a clear and understandable manner.
- Experience in a customer-facing role, preferably in a technical support or engineering capacity.
- Quick learner with the ability to grasp complex technical concepts and apply them effectively.
- Highly ambitious technology enthusiast looking to grow significantly in the role
- Proficient at troubleshooting across Hardware and Software stacks
- Passion for a fast-paced, high growth and high-tech environment
What we believe
We believe in people first, always. At Xerotech we value all cultures and backgrounds and truly believe that diversity drives innovation. We are growing fast, that means you will grow fast too and one day you will be able to say you were there at the beginning
Why work with us
Situated in West of Ireland, Xerotech offers a place to work like no other, with a dynamic working culture that very few places can replicate or compete with. We are a fast-growing and innovative company that is competing on a global scale, and we pride ourselves on being a great place to work, allowing us to attract the best to be the best Just some of the benefits Xerotech offer include:
- Private Healthcare cover from day one
- Additional private healthcare to cover partners & dependents
- Company Pension
- 23 days annual leave per year
- Active sports and social club with events each month
- Corporate gym rates & free fitness classes
- Wellness programs, including an Employee Assistance Program
- Top-notch tech equipment to work with
- Great atmosphere, team spirit and free office snacks
- Bike to work scheme
- Free parking & more
Commitment to Quality
Whether developing new products or writing copy, you will bring thoroughness, high standards, and the interminable curiosity to challenge the status quo, taking impactful risks along the way. Do you see an innovative way to do something? You will be empowered to do it.
Come and do your best work with us.
By submitting your application, you agree that Xerotech may collect your personal data for recruiting, global organization planning, and related purposes. Xerotech Privacy Policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Xerotech’s use of your personal information.
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