Logistics & Customer Account Executive
1 month ago
My client, a distributor of Polymer/Plastic granules to the plasticâs manufacturing industry is looking for a Customer Service Administrator to join their team in Rathcoole.
In Ireland most of the business is in the supply of these granules to manufacturers of medical device parts or parts to the Pharma/Healthcare sector.
As a result of continued expansion and due to the increasing demands of the healthcare sector they now need to add to their small team of 7. This is an excellent opportunity for the right candidate looking to progress in their career.
Duties
- Receive orders from customers, acknowledge receipt
- Request pricing from supplier / salesman
- Enter customer orders on SAGE
- Enter Purchase order on SAGE and send to supplier
- Follow up with supplier for delivery dates and liaise with customer accordingly
- Receive stock on SAGE
- Dispatch stock and send paperwork to customer
- Send instructions to warehouse (if relevant) to dispatch goods
- Arrange collections (where necessary) from suppliers
- Advise warehouse when stock is arriving
- Maintain stock levels and complete stock take at month end
- Invoice / credit customers accordingly
- Maintain all hard copies and UK filing as required
- Support to Salesmen where needed
- Reconcile warehouse / transport costs with accounts
Candidate:
- Education with a minimum of the leaving certificate or equivalent
- Experience of working within a customer service/customer care,
- Excellent organisational and telephone skills
- Experience within a customer service role
- Strong relationship building and interpersonal skills
- Flexibility with working hours
- IT skills; e.g. experienced in the use of CRM, SAGE and/or Microsoft Office packages
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