Customer Services Administrator, Tallaght

2 months ago


Ireland Leinster Appointments Full time

Job Reference: 17548

Job Type: Permanent

Location: [Location not specified]

The Role

This is an excellent career opportunity for an ambitious and customer-focused individual to join an established and professional team with an ambition for growth and development.

The primary focus of the role will be to complete customer service processes and activities for the business:

  1. Order processing and receipt acknowledgement to customers, including delivery lead times and advising on shortages.
  2. Provide timely, accurate, and competent responses to all order-related customer inquiries.
  3. Co-ordinate and manage purchase orders from customers.
  4. Process goods inwards.
  5. Invoice preparation and issue to customers.
  6. Stock management and review activities through the company bar scanning system.
  7. Co-ordination of inbound and outbound logistics for suppliers and customers.
  8. Admin support for the sales team and other colleagues across the business.
  9. Liaise with various stakeholders to resolve potential customer/order issues.
  10. Ensure adherence to customer service levels.
  11. Manage email accounts relating to order/sales processes.
  12. Preparation and completion of import documentation (regulatory notification).
  13. Reporting weekly and monthly data and information across the team as directed by management.
  14. Administration procedures: Ensure the administration area is supported by well-documented procedures.
  15. Participation in various projects and group meetings as required.
  16. Maintain a professional image for the company in all dealings with both internal and external stakeholders.
Apply Now

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Phone Number: [Your Phone Number]

Email: [Your Email]

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