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Head of Health

1 month ago

Dublin, Ireland WTW Full time

Great opportunity to join us at WTW as Head of Health and Benefits (H&B) Ireland where you will be responsible for driving the overall H&B growth and profitability in Ireland and overseeing all H&B resources. You will have a matrix reporting line to the H&B Head of Great Britain and the Country Head (Ireland) and will be responsible for the following:

  • All aspects of delivery of WTW products and services for the Line of Business (LOB) within Ireland. Develop relationships with other LOB heads to penetrate LOB services/solutions on a reciprocal basis.

  • Ownership of the P&L for H&B Ireland to include budgeting, forecasting, revenue recognition and compensation & benefits for all employees of H&B Ireland.

  • Manage country H&B pipeline and sales opportunities working closely with Senior Relationship Managers, Geography Leader, Head of H&B GB and Senior Sales Leaders.

  • Guide local growth initiatives (‘Smart Connections’, Survey/Research based sales campaigns, Wellbeing, etc).

  • Deliver to all Transformation objectives to include right-shoring opportunities and adoption of Global/Regional initiatives to implement automation and technology solutions.

  • Perform an external Head role to the Irish market, representing H&B Ireland at industry events and be a spokesperson for H&B resources.

  • Member of H&B Europe Senior team: work with H&B Europe Head, Heads of Operations and Sales plus other H&B Regional and Country Leaders to achieve H&B business plan including financial targets, effective staff management and utilisation of intellectual capital.

  • Member of Irish Senior team: work with Geography Head and other LOB Country Heads to execute Irish business plan, with a focus on H&B priorities and initiatives, as well as cross-LOB perspectives.

Excellence

  • Manage the overall business of H&B Ireland with a strong strategic view to grow the business and embed a strong brand awareness in the local market.

  • Steer efforts to further the implementation of the Global/Regional Target Operating Model in H&B Ireland.

  • Specific focus on improving the scores of the mechanical reviews of the renewal process, utilisation of Dynamics 365 and adoption of the broader Excellence model.

People

  • Manage a team of direct reports of H&B resources in Ireland.

  • Display strong headship, people management skills and achieve people retention targets.

  • Build a talent pipeline and attract new talent to the business to support growth.

  • Work in a collaborative manner demonstrating the WTW values and promoting inclusion and diversity within the team.

Clients

  • Working with the Head of Advisory Services (Ireland) manage teams responsible for client relationships, promoting the use of the Strategy Navigator Framework.

  • Liaise with Sales Heads to achieve cross-sell and new logo targets.

  • Collaborate with other LOBs and Segments to present the overall value proposition of ‘One WTW’.

  • Establish strong relationships with other country H&B Heads to leverage effective partnerships and opportunities to grow and increase pipelines for current and future new business opportunities.

  • Conduct H&B service meetings for all high-value clients to ensure that retention targets are achieved.

Financial

  • Manage the H&B Country Financials including revenue growth, direct H&B cost management and profitability.

  • Work with teams to define appropriate delivery models and clearly defined scope expectations in order to implement pricing discipline.

  • Work closely with Country Head plus other LOB Country Heads to drive overall Country growth and profitability.

The Requirements

  • Extensive employee health and risk benefits experience in Ireland

  • Proven sales leadership and financial acumen (preferably P&L ownership)

  • Extensive experience in employee benefits broking, insurance or consulting

  • Working knowledge of the relevant Irish insurance and vendor markets

  • Ability to execute on strategic staffing plans, including all people processes (recruiting, deployment, performance management, development and engagement)

  • Demonstrated ability to inspire, influence and bring people together within a matrix structure in a performance driven environment

  • Ability to work both alone and with client teams

  • Excellent problem solving and reasoning skills is a must for this job

  • Excellent communication skills

  • Ability to travel internationally as required

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

This role will be within Willis Towers Watson (Ireland) Limited and is regulated by the Central Bank of Ireland.