Escalation Specialist

Escalations Specialist Location: Dublin Type: 9 Month Contract Category: Contracting Salary: 85,000 - 90,000 Our client is a leading social media company with a vast global user base and is seeking for an  Escalations Specialist . The team develops scaled solutions to user issues, protects users by decreasing negative engagement on the site and...

Escalation Specialist (Italian), Worldwide Operations Security (WWOS)The mission of Amazon Global Security Operations (GSO) is to mitigate security and operational risks to our associates, physical assets, and brand. Global Security Operations Centre (GSOC) supports Amazon Worldwide Stores by providing 24/7 services including alarm monitoring and response,...

Job SummaryWe are seeking an experienced Rapid Escalation Specialist to join our Business Incident Response team. The successful candidate will be responsible for reviewing, investigating, and coordinating end-to-end resolution of high-risk escalations, adhering to process and policy frameworks.As a key member of our team, you will communicate effectively...

About the JobWe are seeking a highly skilled Reliability Escalation Specialist to join our team. As a Reliability Escalation Specialist, you will be responsible for providing technical support and guidance to our customers on cloud security best practices and troubleshooting complex issues.You will work closely with our development engineering team to ensure...

ServiceNow is a global leader in enterprise service management, and we're looking for a talented IT Support Specialist - Escalations Engineering to join our team. This role offers a unique opportunity to work with some of our largest customers and help them overcome their toughest performance and scalability challenges.As an IT Support Specialist -...

Ryanair are now hiring for a Customer Escalations Co-ordinator to join Europe's Largest Airline Group.This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests within the next 10 years.The role of the Customer Escalations Co-Ordinator will be to assist with the performance management of the Customer Service team...

Job Summary:We are seeking an experienced Escalations Specialist to join our team. As an integral part of our trust and safety operations, you will work to resolve complex cases, enforce community policies, and collaborate with cross-functional teams to drive positive outcomes.Responsibilities:Investigate and resolve sensitive user reports, partner...

Job Overview:As a Technical Escalations Specialist at Evad IT Solutions, you will be responsible for investigating and resolving complex technical issues. You will utilize advanced problem-solving skills, product knowledge, and collaboration techniques to deliver high-quality support experiences.About the Role:This position involves working closely with...

Cloud Escalation SpecialistAbout Us:At Amazon, we are committed to being the earth's most customer-centric company. Our team is part of the broader AWS Support organization, dedicated to managing critical escalations and working with all areas of AWS to improve the overall customer experience.About You:We are looking for detailed, analytical thinkers and...

ResponsibilitiesDrive complex customer escalations in collaboration with Engineering Teams.Provide clear and concise communication on work items to relevant internal stakeholders.Broaden your understanding of AWS services to improve customer experience and operational excellence.Facilitate post-incident reviews and implement corrective actions.Design, build...

Job DescriptionAs a member of the ES2 team, you will be responsible for driving critical customer escalations to resolution.You will communicate clearly with internal stakeholders, including AWS Senior Leadership, and build an understanding of AWS services and customer use cases to enhance operational excellence.Key ResponsibilitiesEscalation Management:...

What We Offer\In this role, you will have the opportunity to work with a highly specialized team delivering rapid and holistic resolution of critical escalations.\As a member of the Business Incident Response team, you will be responsible for reviewing, investigating, and coordinating end-to-end resolution of high-risk escalations, adhering to process and...

Ryanair are now hiring for a Customer Escalations Co-ordinator to join Europe's Largest Airline Group. This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests within the next 10 years. The role of the Customer Escalations Co-Ordinator will be to assist with the performance management of the Customer Service team...

About the RoleAs a member of our Enhanced Support Services team, you will play a critical role in managing escalations and collaborating with engineering teams to resolve complex customer issues.Drive critical escalations in collaboration with Engineering Teams.Provide clear communication on work items to relevant internal stakeholders.Build a broad...

We are Datadog's in-house experts for product knowledge. The Technical Solutions team drives Datadog's global growth by educating potential clients and ensuring existing customers' satisfaction. We share our technical expertise with customers through various channels, including multi-channel support, demos, and presentations.At Datadog, we value office...

Key ResponsibilitiesLead major incident response efforts and work towards resolution.Provide concise and timely communication on developing issues to Workday's Support Teams and internal collaborators.Analyze complex technical details regarding ongoing issues/events and convey key details to senior partners.Facilitate Root Cause Analysis and Post Event...

Job Title: Intellectual Property SpecialistAt eTeam, we're looking for a skilled Intellectual Property Specialist to support our enforcement processes in the area of Intellectual Property Operations. This role requires a strong understanding of relevant policies and procedures. As an Intellectual Property Specialist, you will independently identify gaps and...

Sales Team Member\We are seeking a skilled Service Sales Consultant to join our Sales team in Dublin. The successful candidate will report to our Ireland Sales Manager and play a vital role in driving market penetration and growing the servicing business in line with company objectives.\This role offers a unique opportunity to build relationships with...

We're seeking an experienced Financial Services Risk Specialist to join our team at U.S. Bank.As a Business Risk Specialist, you'll be responsible for monitoring systems, databases, and information, identifying potential risks and escalating them to the appropriate area.Key responsibilities include:Monitoring systems, databases, and information for potential...

At Meta, we're seeking a highly skilled Crisis Management Specialist to join our Business Incident Response team. As a key member of this specialized group, you'll be responsible for providing rapid and holistic resolution of critical escalations that threaten our business' and partners' brands, relationships, and revenue streams.Key ResponsibilitiesReview,...