Quality Operations Manager
4 weeks ago
This role is located in Ballyragget, Kilkenny
Fixed Term Contract
Tirlán, formerly known as Glanbia Ireland, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands.
The farmer-owned co-operative has a first-class track record of success in the global market. Rooted in a rich heritage of family farming and embedded in its communities, Tirlán has evolved to bring the passion of its farmers and their high-quality milk and grains to the international marketplace.
Role Profile
The Quality Operations Manager reports to the Senior Quality Operations Manager as part of the Quality Operations team. The overall purpose of this role is to embed and sustain Quality and Food Safety policies across operations. This is a lead role in driving a 'right first time' culture and performance in the plant by ensuring that processes and operations meet customer and regulatory requirements. A key deliverable will be reducing the occurrence of defects against quality standards across all functions. The role will involve collaboration with all stakeholders to continuously improve performance to quality standards and to drive all Quality-relevant Corrective and Preventative actions to timely and effective completion.
Key Responsibilities
- Implement Tirlán Quality Strategy in your plant/area in line with the Quality Management System;
- Manage site-wide KPIs relating to: Quality, Continuous Improvement, Regulatory Compliance;
- Drive a strong Quality culture within your plant and site;
- Play a key role in planning and participating in Plant audits with customers, regulatory and other third parties;
- Maintain customer product specifications / certifications and final product grading;
- Point of contact for Customers for product/process-specific quality support;
- Work collaboratively with Operations Management and team to ensure quality operations requirements are fully resourced to deliver plant in-process, sampling and testing schedules;
- Oversight and support of the plant RCA's, effective CAPA implementation and verification for all process deviations;
- Audit quality practices and processes within the site focusing on Hygiene, HACCP and the prevention of deviations;
- Support Quality Systems Manager and Tirlán Standards adherence by ensuring all processes within the Quality Operations remit comply with the Quality Management System;
- As part of the Tirlán Quality community input to ongoing development of best in class standards across the wider Tirlán organisation;
- Accountable for change control of quality aspects of Operations;
- Manage the team of Process Technicians including training, development, performance & communications.
Key Requirements
- Third level degree minimum in the Sciences, Engineering or Process disciplines;
- Role-relevant experience in a large Dairy, Food or Pharmaceutical company in Quality Assurance, Food Safety & Process Improvement in a quality / operational environment;
- A track record in process improvement activity, ideally from the quality perspective;
- Strong problem solving skills and experience in applying the principles of Lean;
- Strong team-working and communication skills;
- Aptitude for operational processes, working with cross-functional teams, Lean and continuous improvement;
- Experience in Auditing and facilitating Corrective Action, preferably in a Dairy / Food production environment;
- Computer literate (Microsoft Office suite & ideally LIMS, Minitab).
If you are interested in this position, please apply with an up-to-date resume.
Commitment to Diversity & Inclusion
Tirlán embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams where different perspectives drive innovation and growth. We strive to create an inclusive workplace where people can bring their true self to work and achieve their full potential.
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