Assistant Store Manager, Penhaligon's Kildare

3 weeks ago

Maynooth, Co Kildare, Ireland Puig Full time

The Opportunity

Founded in 1870 by Cornish barber William Penhaligon, Penhaligon's is an esteemed British fragrance house. Drawing on our 150 year unique heritage and applying a touch of eccentric British charm to all that we do, we're rather obsessed with fragrance. If you're ready to start your olfactive expedition, it would be marvellous to meet you…

We are currently looking for an Assistant Store Manager to join our team in Penhaligon's, Kildare Village.

What you'll get to do

 As Assistant Store Manager, you'll be supporting the Store Manager in achieving sales objectives, maintaining the highest operational and merchandizing standard and building, coach and developing our in-store team.

Key responsibilities:

Profit and Sales Generation:

• Meeting sales goals & demonstrate sales leadership to the team

Customer Service:

• Empower the Fragrance Consultants to provide the highest level of customer service

• Assist the Store Manager in building the client database and running special events inclusive of collection previews, client events, etc.

Operations:

• Ensure correct staffing levels

• Look after areas of risk management, including physical security, store cash controls, and inventory management

• Deliver relevant team member training, i.e., POS systems

• Conduct stock inventories as needed

• Understand and execute cash control procedures including bank deposits, safe funds, petty cash

Merchandising/Visual:

• Ensure execution of effective merchandising strategies, making sure the selling floor is always picture perfect and on brand

• Partner with operations, logistics & product teams to ensure the right assortment for the store, communicating inventory needs to support the business goald

Human Resources:

• Work with the Store Manager to deliver all training programs and initiatives to develop the Fragrance Consultants

• Assist with evaluate the performance of each Fragrance Consultant and providing feedback

We'd love to meet you if


• You're experienced in a niche, luxury environment and pride yourself on excellent customer service

• You're results oriented and solutions driven

• Your interpersonal skills are excellent, and you love building relationships

• You can influence, negotiate and lead others to action

• You're resilient and persistent

• You're passionate about our Brand

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