Content Review Analyst with Estonian, Dublin
4 weeks ago
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Content Review Analyst with Estonian, DublinClient:Cpl
Location:Dublin, Ireland
Job Category:Other
EU work permit required:Yes
Job Reference:e8f450f10b76
Job Views:87
Posted:21.01.2025
Expiry Date:07.03.2025
Job Description:Join Our Team as a Community Operations Analyst - Estonian Market
Are you passionate about creating positive, safe online experiences? Do you thrive in fast-paced, dynamic environments and possess strong interpersonal skills? If so, we have the perfect opportunity for you
Position: Community Operations Analyst
Location: Sandyford (D18), Ireland
Working Hours: 36.5 to 40 hours per week, flexible shifts from Monday to Sunday (including Bank Holidays)
Contract Type: Permanent
What You'll Do:
- Advocate for our Community: Use your knowledge of our client's products and community standards to make well-balanced decisions and become an effective advocate.
- Investigate and Resolve Issues: Address user inquiries, support requests, and reports of potentially abusive content with high quality and speed.
- Enforce Standards: Monitor and enforce our client's Terms of Use, ensuring a positive user experience by reviewing reported content.
- Improve User Experience: Gather and analyze data to identify trends and inefficiencies, suggesting scalable solutions for community support.
Your Skills and Qualifications:
- Multilingual: Fluent in both English and Estonian
- Empathetic Communicator: Strong interpersonal skills with an emphasis on empathy and effective verbal and written communication.
- Resilient and Adaptable: Thrive in a fast-paced, pressured environment with a positive approach to challenges.
- Problem Solver: Strong decision-making and problem-solving abilities.
- Team Player: Ability to work collaboratively within a team while managing time effectively to hit KPIs consistently.
Why Join Us?
- Onsite Perks: Free canteen access during shift hours.
- Health and Wellness: Comprehensive health care, wellness programs, and access to Covalen Group Scheme and Employee Assistance Programme (EAP).
- Development Opportunities: Extensive training and development programs to support your career growth.
- Eco-Friendly Benefits: Participate in our Tax Saver and Bike to Work schemes.
Apply Today
If you are ready to make a difference and contribute to a safe and supportive online community, apply now to join our dedicated team as a Community Operations Analyst by emailing your application to . Let's create a positive impact together
Make your mark in the digital world—become a Community Operations Analyst and advocate for our vibrant community
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