ICT Team Leader

4 weeks ago


Kildare, Ireland Kare Full time
Information & Communications Technology (ICT) Team Leader

Permanent Contract - 35 hours per week

Newbridge, Co. Kildare base with hybrid working

GRADE VI (CLERICAL) Salary Scale: €55,644 to €67,981 annually

The ICT Team Leader will manage all of the organisation's IT systems, including planning, implementation, and daily operations. The ideal candidate will be a technically skilled leader who is a team player, a strong problem-solver, and will supervise an ICT Support Officer.


The role will be based in Newbridge, Co. Kildare with hybrid working available and travel required for on-site support in Kare's various locations in Co. Kildare, East Offaly, and West Wicklow.


Responsibilities
  • Lead the IT Team's day-to-day activities to ensure that the Organisation's ICT systems are running smoothly and efficiently.
  • Administration of:
    • Office 365 and Azure
    • Kare's Network including Switches, Firewalls and Access Points
    • ICT Security including Access, Anti-Virus, MFA, Account Access management etc.
    • Kare's Microsoft Hyper-V Servers
  • Ensure effective disaster recovery plans are in place and operational along with adequate routine backups.
  • Develop and implement policies and processes for the Information Management and Information and Communication Technology areas in the organisation.
  • Help ensure all sites are adequately equipped to maximise the use of available ICT resources.
  • Management of 3rd party ICT vendors and act as a liaison/escalation point for end user issues.
  • Be aware of and ensure compliance with policy, legislation, and professional requirements.

This list is not exhaustive.

Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum 5 years' experience working in an ICT customer-facing/engineer support role.
  • Strong technical knowledge of network administration, system security, and IT Infrastructure.
  • Advanced knowledge and experience working with MS Office (Excel, Word, etc).
  • Experience with administering Microsoft Azure and Office 365, cloud computing, data storage, and software management.
  • Experience with Microsoft Forms/Flow/Power Automate and PowerApps is advantageous.
  • Experience working with the public sector (e.g. procurement etc.) is advantageous.
  • Strong administrative, organisational and problem-solving skills with the ability to effectively plan, manage multiple tasks and set priorities.
  • Eligibility to work in Ireland.
  • Full Irish driver's licence and access to own vehicle.

Benefits
  • 32 days annual leave.
  • Paid Maternity/Paternity Leave (subject to service).
  • Rewarding work with flexible hours.
  • Employee Assistance Programme.
  • ESDA.ie and local Employee Discounts.
  • Contributory Pension Plan.
  • Optional Salary Protection Plan.
  • Personal Development, Professional Growth and Career Progression.

A detailed Job Description is available on request. Informal enquiries to Jason Browne. Salary is paid in accordance with the Department of Health Consolidated Salary Scales. The successful candidate will be required to provide satisfactory references and Garda Vetting and overseas police vetting, where applicable.


How To Apply

Please submit your current CV and cover letter, outlining your suitability for the role. Closing date for applications is 18th March 2025.


About Kare

Kare is an innovative and progressive voluntary organisation, committed to providing an individualised service based on best practice to over 400 children and adults with intellectual disabilities and their families. Since 1967, Kare has developed and grown to provide a full range of high-quality services in Mid/South Kildare, East Offaly, and West Wicklow. Kare is an Equal Opportunities Employer committed to staff training and development.


Our Values: Respect, Rights, Collaboration, Quality, Person Centred

Visit our website: Home | Kare

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