Night Nursing Administrator

2 weeks ago

Dublin, Dublin City, Ireland The Irish Cancer Society Full time

Night Nursing Administrator

As Night Nursing Admin, you will be part of a dynamic team working to ensure that all booking requests received to the Night Nursing Service are dealt with.

Night Nursing Administrator

Reporting to: Night Nursing Team Lead

Contract Type: Permanent

Hours of work: Full Time (35 hours/week).

Weekend work is also required, usually one weekend per month. 

Worked weekends are remunerated with a day off in lieu the following week for Saturdays worked and double pay for Sundays worked.

Location: The Society operates a hybrid working model with a combination of remote and in-person (Dublin office) working.

Office days are Wednesday and Thursday.

Salary: €31,500 per annum

Who we are

At the Irish Cancer Society, we have a vision that by 2025, 3 out of 4 Irish cancer patients will survive their diagnosis and everyone affected by the disease will have access to world-class treatment, care and support.

The Irish Cancer Society is a community of patients, survivors, volunteers, supporters, health and social care professionals and researchers. Together, we are working to save lives and improve the lives of people affected by cancer. 

Core to the delivery of our services is our Night Nursing Service. This Service provides End of Life care for patients in their homes, to allow people to die surrounded by their loved ones, should they wish. We offer up to 10 nights of care with nurses going into homes typically from 11pm – 7am. We also offer twilight hours. 

What you'll do

As Night Nursing Administrator, you will be part of a dynamic team working to ensure that all booking requests received to the Night Nursing Service are dealt with efficiently and professionally. 

If you are passionate, a great communicator, have an empathic personality and want to take your career to the next level with opportunities for development and learning, this role is for you.

Main Duties & Responsibilities

Liaise with the Community Specialist Palliative Care Team (CSPCT) team and other health care professionals to acquire essential patient information and booking request details  Record patient details accurately in Microsoft Dynamics Database (MD)  Create a booking request in MD and allocate night nurse to patient  Provide night nurse with patient details and travel distance from nurse's home to patient's home  Communicate and confirm nurse allocation with the CSPCT  Ensure all information received over the phone and via email is taken accurately and entered into MD in an accurate and timely way  Communicate with the Night Nursing Team Leads daily in relation on the status of bookings Send emails to relevant CSPCT on a daily basis regarding their booking allocations  Maintain accurate records of Night Nurses' availability and non-availability in MD  Monitor number of nights allocated to each cancer and non-cancer patient and alert the Community Palliative Care Team once the patient has received 10 nights. Update MD accordingly  Escalate all children and young adult booking requests (CAYA) to the Night Nursing Team Leads

Teamwork and Communication

Communicate on a daily basis with the Night Nursing Team Leads in relation to the status of bookings  Liaise with Night Nurses on their availability and communicate any support needs identified  Assist in training in new members of the team as required Maintain confidentiality at all times, and ensure rigorous compliance with the General Data Protection Regulations (GDPR)

This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the Society at any time after discussion with the post holder.

Who you are 

Possess strong empathy and compassion  Be a strong communicator Ability to work well within a team structure Ability to input data quickly and accurately Ability to quickly learn to navigate new systems Professional telephone manner  Strong organisational skills Excellent attention to detail Ability to work in a busy environment while maintaining a high quality standard of work Ability to prioritise workloads and meet deadlines Possess the highest degree of integrity and confidentiality at all times 

Your qualifications and experience

Previous administrative and/or data entry experience in any sector desirable. The Irish Cancer Society measures experience by the quality of the experience gained, rather than number of years worked. Experience working in a similar role an advantage, but not essential. Experience working with CRM systems or customer/ supporter databases desirable.  Strong IT skills, including Excel and Microsoft Office suite. Strong written and verbal communication skills.

Some of our benefits:

23 days Annual Leave a year or Pro Rata equivalent, plus public holidays, Good Friday and Christmas Eve (if it falls on a working day)  Service Days - Additional days awarded to reflect long service with the Society. Sick Pay Scheme (following Probationary period) Flexitime Defined Contribution Pension Scheme (after 6 months) Group membership for VHI and HSF (health plans) Bus/Rail Ticket Scheme and Cycle to Work Scheme Death In Service Benefit (from commencement of employment) Paid Family Leave (Maternity, Paternity, Adoptive, Force Majeure and compassionate Leave) Learning and Development Programmes Educational Assistance (Study and Examination Leave) Employee Assistance Programme (EAP) Optional Flu vaccine provided

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