Director of Supply Operations

3 weeks ago


Dublin, Dublin City, Ireland FREE NOW Full time

YOUR DAILY ADVENTURES WILL INCLUDE:

Ownership of primary supply side KPIs - Active Drivers and Supply Hours. Driver Earnings KPI managed in conjunction with other central teams. Ownership of primary QoS KPIs including Driver Behaviour/Ratings, Driver Acceptance Rate, Driver Cancellation Rate and Completion Rate. Working with central and local teams to ensure that QoS and supply KPis are optimally balanced to maximise marketplace health.Ensure local market QoS KPIs, initiatives and processes are implemented in line with central design guidance, fostering relationships between central and local teams to ensure the delivery of scalable QoS solutions, best practices deployment and knowledge transfer.Overall ownership of driver segmentation and driver value proposition delivery.Responsibility for delivery of New Active Driver and activation funnel KPIs, all supply engagement KPIs (Driver Churn, Reactivation and NPS) and EV Transition targets.Lead project management roadmap of the area, defining main axes, lines of actions and initiatives, ensuring an efficient allocation of resources, identifying risks and deploying the necessary actions to mitigate them.Promote the alignment of the central initiatives to the local reality in each FREENOW market, fostering relationships between central and local teams, to ensure best practices deployment and knowledge transfer.

TO BE SUCCESSFUL IN THIS ROLE:

Primary business degree or equivalent, Masters degree is a bonus. 5+ years in a leadership position in a platform business (ideally in the ride hailing industry)10+ years of experience in OperationsExperience from other relevant service industries is beneficial. Track record of delivering highly effective, efficient and scalable management processes and tools.Fluent English and, ideally, one additional language.Project management experience.Analytical skills with a track record of data driven decision making..Commercial acumen.Ability to effectively engage with all levels within the organisation.

BENEFITS & PERKS IN A NUTSHELL:

Flexible working arrangements LinkedIn Learning Sabbatical & special leave policies WeRoad Partnership Birthday, 24th + 31st December off Short term EU work policy Mobility credit Health insurance Employee assistance program

Plus more local benefits depending on your work location

DIVERSITY, EQUITY & INCLUSION:

FREENOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, . 



  • Dublin, Dublin City, Ireland DHL Supply Chain Full time

    We are seeking a highly experienced Supply Chain Director - Transportation to lead our transportation operations team and drive results in a fast-paced environment.This role requires a deep understanding of supply chain management principles and the ability to develop and implement effective strategies.We are looking for a seasoned executive who can build...


  • Dublin, Dublin City, Ireland Cytokinetics Full time

    Job OverviewCytokinetics is a leading biopharmaceutical company that is committed to improving the lives of patients by developing innovative treatments for debilitating diseases. We are seeking a highly skilled and experienced Supply Operations Director who will be responsible for the operational execution of external manufacturing and related supply...


  • Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

    Cytokinetics is a late-stage, specialty cardiovascular biopharmaceutical company focused on discovering, developing and commercializing first-in-class muscle activators and next-in-class muscle inhibitors as potential treatments for debilitating diseases in which cardiac muscle performance is compromised. As a leader in muscle biology and the mechanics of...


  • Dublin, Dublin City, Ireland Cytokinetics Full time

    Cytokinetics is a late-stage, specialty cardiovascular biopharmaceutical company focused on discovering, developing and commercializing first-in-class muscle activators and next-in-class muscle inhibitors as potential treatments for debilitating diseases in which cardiac muscle performance is compromised. As a leader in muscle biology and the mechanics of...


  • Dublin, Dublin City, Ireland RATA TRANSPORTATION LLC Full time

    Cytokinetics is a late-stage, specialty cardiovascular biopharmaceutical company focused on discovering, developing and commercializing first-in-class muscle activators and next-in-class muscle inhibitors as potential treatments for debilitating diseases in which cardiac muscle performance is compromised. As a leader in muscle biology and the mechanics of...


  • Dublin, Dublin City, Ireland Talent Finder Full time

    We are looking for a Supply Chain Director to join our team in Dublin.The role involves leading our supply chain operations, ensuring efficient and effective management of goods and services.Key ResponsibilitiesManage a team of supply chain staff, setting performance targets and providing coaching and feedbackOversee day-to-day supply chain operations,...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Supply Chain Planning Director - EMEA, WestmeathClient:Location:Westmeath, IrelandJob Category:OtherEU work permit required:YesJob Reference:246e798cee53Job Views:8Posted:15.03.2025Expiry Date:29.04.2025Job Description:Opportunity to join a Global Healthcare Organization as EMEA Supply Chain Director. Permanent...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Supply Chain Planning Director - EMEA, WestmeathClient: [Client Name]Location: Westmeath, IrelandJob Category: OtherEU work permit required: YesJob Reference: 246e798cee53Job Views: 104Posted: 21.01.2025Expiry Date: 07.03.2025Job Description:Opportunity to join a Global Healthcare Organization as EMEA Supply Chain...


  • Dublin, Dublin City, Ireland ICDS Group Full time

    About the Role:The ICDS Group is seeking a seasoned Supply Chain Operations Director to lead our Operational Procurement function in North Dublin. As a strategic leader, you will be responsible for driving value for money cost initiatives that improve site OPEX costs through effective management of RFI/Q/P's and tenders for various CAPEX projects, contract...


  • Dublin, Dublin City, Ireland Cytokinetics Full time

    Supply Chain Director for External PartnershipsCytokinetics, a pioneering biopharmaceutical company, is seeking an experienced Supply Chain Director for External Partnerships to lead our External Supply Operations department. In this critical role, you will drive strategic partnerships, operational excellence, and supply chain efficiency in external...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    **Job Requirements**TN Ireland is looking for a skilled Logistics Operations Director to manage logistics operations in Dublin. As a Logistics Operations Director, you will be responsible for overseeing logistics operations, ensuring timely supply and inventory levels meet customer demands.Main Responsibilities:Oversee logistics operations, including...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    The Supply Chain Director will oversee procurement and contract administration services for supplies that support the project's directorate and business needs. This role is vital to attaining the overall best value and ensuring contracts are awarded within programme/project financial and time constraints.Key Responsibilities:Develop successful commercial...


  • Dublin, Dublin City, Ireland Turner & Townsend Full time

    Job Summary:The Procurement Lead Specialist will be responsible for overseeing procurement and contract administration services for supplies that support the project's directorate and business needs.This role requires a strong understanding of business and procurement management systems, as well as experience in managing teams to ensure efficient operation...


  • Dublin, Dublin City, Ireland Chartered Institute of Procurement and Supply (CIPS) Full time

    About the job15 month contract | Hybrid | Multinational Tech CompanyResponsibilities:Channel/Customer Operational Support (50%):Leads and has overall responsibility of customer relationships and overall performance of supply chain services including collaborative forecasting, customer demand fulfillment, demand availability management, exception management...

  • Operations Director

    2 days ago


    Dublin, Dublin City, Ireland Accpro Full time

    We are seeking an experienced Operations Director to lead our logistics and supply chain operations. The successful candidate will have a strong background in logistics/supply chain/procurement/warehousing and good people management skills.This role offers an exciting opportunity for someone looking to take on new challenges and responsibilities, and who is...


  • Dublin, Dublin City, Ireland Reliance Talent Solutions Full time

    Reliance Talent Solutions is seeking a seasoned Global Supply Chain Director to lead its logistics and demand planning functions. This senior-level role involves shaping and executing the supply chain strategy, ensuring operational efficiency, and driving scalability.The ideal candidate will possess strong leadership skills, be comfortable in a fast-paced...


  • Dublin, Dublin City, Ireland Chartered Institute of Procurement and Supply (CIPS) Full time

    Job Description :Job Title: Supply Chain PlannerPermanentLocation: DublinClosing Date: 2nd April 2025About the FunctionOur Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo's 30,000+ people work in Supply Chain and Manufacturing. It's...


  • Dublin, Dublin City, Ireland Cytokinetics Full time

    Director of Outsourced OperationsCytokinetics is a leading biopharmaceutical company focused on discovering and developing innovative treatments for debilitating diseases. We are seeking a seasoned Director of Outsourced Operations to drive strategic partnerships and operational excellence in external manufacturing and supply activities. This critical role...

  • Supply Chain Planner

    3 weeks ago


    Dublin, Dublin City, Ireland Chartered Institute of Procurement and Supply (CIPS) Full time

    Title:Supply Chain PlannerCompany:Ipsen Manufacturing Ireland LtdJob Description:Ipsen in Ireland is represented by a dynamic state-of-the-art manufacturing facility, creating API for our key products. The patient is at the heart of everything we do, and we also care for our employees because they are the ambassadors who truly make the difference. We attract...


  • Dublin, Dublin City, Ireland Amazon Full time

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all global infrastructure. Our team is responsible for ensuring that our customers have continual access to innovative services. We work on challenging problems with thousands of variables impacting the supply chain.You'll join a diverse team of software, hardware, and network...