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Assistant Manager

1 month ago

ireland Choice Stores Full time

Assistant Manager - Drogheda

Choice is an Irish owned and operated family business that has been trading successfully in Ireland for over 40 years. Thanks to our loyal customers, we have expanded and developed over that time, and now employ over 300 people in our stores, head office, and 2 distribution centres. Our ethos is to offer a large variety of quality products at the lowest prices possible, giving our customers more choice and more value.

Leading by example, you'll role model the Choice way of doing things. Highly present and hands-on, you will ensure that every team member understands the importance of sales and their part in making the store successful. Every week you'll build customer loyalty and uphold high operational standards.

A confident and charismatic leader, you will have a passion for retail and the knowledge and experience necessary to drive sales, profitability, and develop your team into the next stage of their career. You will be able to plan, prioritise, and manage finances and people. What will set you apart is your attitude, mindset, and leadership skills. We expect you to take pride in your work, ensuring that the shop floor looks amazing and all stock is merchandised correctly. Your desire to do the right thing for your team and customers will shape a meaningful career at Choice.

We don't expect you to know everything about Choice. This is why we train you at our training academy and develop our Store Managers to build the knowledge, confidence, and skills they need to provide exceptional service every time customers visit our stores. However, you will need enthusiasm for customer service, good leadership skills, motivation to learn, and a real passion for helping people.

Key Responsibilities:
  • Provide training and development to all members of your team.
  • Ensure new and existing plans, procedures, and updates are communicated efficiently to all team members.
  • Lead by example and display exemplary leadership behaviour.
  • Deliver an exceptional customer-focused store experience.
  • Ensure the team has up-to-date product knowledge to achieve customer loyalty.
  • Organise workflow, ensuring the team understands their duties and delegated tasks.
  • Maintain high visual standards and attention to detail for merchandising.
  • Monitor employee productivity and provide constructive feedback.
  • Be flexible and willing to take on additional tasks.
  • Maintain a professional, positive 'can do' attitude at all times.
  • Professionally deal with any complaints/requests from customers.
  • Oversee in-store promotional and seasonal displays.
  • Maintain confidentiality regarding the business and its employees.
  • Follow and implement all Company Policies and Procedures.
  • Ensure store security and health & safety procedures are followed.
  • Any other duties assigned by your Manager.
Experience & Qualifications:
  • At least 1 year of retail management experience in a fast-paced environment.
  • Experience managing a large team.
  • Excellent people skills.
  • Strong leadership skills.
  • Ability to work independently and as part of a team.
  • Amazing attention to detail and a keen eye for merchandising.
Other:
  • This is a full-time, 40 hours per week permanent role.
  • Working any 5 out of 7 days, including early, late, and weekend shifts.
  • Competitive salary and benefits including a cycle-to-work scheme, staff discount, employee assistance programme, education opportunities, full training, 20 days annual leave, free parking, and a daily paid break.
Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Retail

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