community operations analyst
2 weeks ago
Community Operations Analyst – MAGHREB
Dublin, Ireland | Onsite | Permanent
Join a global tech company as a Community Operations Analyst, ensuring a safe and positive user experience while enforcing platform policies.
What You'll Do:
- Investigate & resolve user-reported issues
- Review & moderate content within set guidelines
- Respond to user inquiries with speed, empathy & accuracy
- Analyze data to improve user experience
- Identify trends & escalate issues as needed
What You Need:
- Fluent in MAGHREB & English (written & verbal)
- Strong resilience & adaptability in a fast-paced environment
- Analytical mindset with attention to detail
- Ability to work shifts (including late nights & weekends)
- Full work authorization in Ireland
Perks & Benefits:
- €29,700 salary + quarterly bonus
- 25% shift premium for late hours (22:00 - 02:00)
- Healthcare & wellness programs
- Tax Saver & Bike to Work schemes
- Career growth & development opportunities
Interested? Apply now
Ready to make a difference? Send your CV to: ricardo.theophilo@cpl.ie or call 01 614 6010 for more details.
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