Spanish Mexican Market

7 days ago

Dublin, Dublin City, Ireland Cpl Healthcare Full time

Community Operations Analyst

Content Review for Spanish Mexican Market

Full training is provided

Main responsibilities:

  • Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content
  • Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site
  • Becoming and remain knowledgeable about client's products and community standards
  • Using market specific knowledge and insights to find scalable solutions to improve the support of our community of users
  • Gathering, analysing, and utilising relevant data to develop ways to improve the overall user experience
  • Recognising trends and patterns and escalating issues outside the company policy to the global team
  • Identifying inefficiencies in workflows and suggest solutions

Skills & Competences:

  • Strong personal resilience with the ability to operate in a pressured and fast paced environment
  • Strong interpersonal skills, verbal, and written communication skills and most importantly – empathy
  • High adaptability and positive approach to challenges
  • Ability to make decisions, prioritise, solve problems and work as part of a team
  • Effective Time management & Prioritisation skills
  • Ability to consistently hit KPIs on time

Language Skills: *

  • Fluent level of Spanish language in oral and written communication, with in depth understanding of culture and social trends in the region
  • Advanced level of English (C1)

Contract: Full-time, permanent with Covalen Solutions

Working hours: Candidates are choosing between Day shift (9am – 5:30pm) or Evening shift (6pm – 2am). There are no rotations. Monday to Friday, occasionally weekends and bank holidays.

Compensation:

  • €29,700 per year as base salary
  • * In case you are working the Evening shift: 25% salary uplift for the late hours from 10pm to 2am
  • Meal (lunch or dinner) on site
  • Private healthcare
  • Pension contribution
  • 25 days of annual leave
  • Extensive Training and access to CPL's Wellness Programme
  • Tax Saver and Bike-to-Work Scheme

Location: Dublin 18, Sandyford, Dublin South

*This is an office based job. Work from home / remote work is not an option.

IMPORTANT:

  • Due to nature of the role, candidates must be fully confident in dealing with sensitive content.
  • Candidates must be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for minimum 12 months or renewable).

Why apply?

  • Chance to work within multicultural and diverse team
  • Great internal opportunities for career progression – employees with good performance can become Quality Auditors, Quality Analysts, Trainers & Team Leads
  • No shift rotations – fixed working schedule
  • Meal on-site, private healthcare and pension contribution
  • No previous experience required – full training is provided

Apply today, or for more information contact me on Susanne.Mannion@cpl.ie

#J-18808-Ljbffr

  • Spanish Mexican Market

    2 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Community Operations AnalystContent Review for Spanish Mexican MarketFull training is providedMain responsibilities:- Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content- Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site- Becoming...

  • Spanish Market

    2 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Community Operations AnalystContent Review for Spanish MarketFull training is providedMain responsibilities:- Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content- Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site- Becoming and...

  • Social Media Champion

    3 weeks ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Our busiest and most successful Client, based in Dublin South, has a new project going on that involves AI: it would be an understatement to say that, at the moment, this is the most exciting and rewarding project in Dublin. So, who are we looking for?We are looking for fluent speakers of Albanian, Arabic (all Regions), Australian-English, Finnish, German,...

  • Underwriting Assistant-Spanish Speaking

    2 weeks ago

    Dublin, Dublin City, Ireland Abrivia Full time

    Job Title: Underwriting Assistant Location: Dublin City Abrivia are currently recruiting for an Underwriting Assistant to join our client, a Global Reinsurance Company, on a 12-month contract to cover maternity leave. This role is suited to a professional with experience in Insurance or Financial Services who is fluent in Spanish. The position is based in...

  • Content Reviewer

    2 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Content ReviewerWe are looking for Spanish (Mexican) speakersMain responsibilities:- Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content- Enforcing client's Terms of Use by carefully monitoring reports of abuse on the site- Becoming and remaining knowledgeable...

  • Content Analyst – Social Media – Multilingual Project New Only 24h Left

    2 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Currently hiring for the following markets: Albanian, Finnish, Hebrew, Indonesian, Thai, Ukrainian.Also interviewing for potential new projects for the following markets: Arabic, Chinese, Dutch, French, German, Hungarian, Italian, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Spanish Mexican, TurkishWe are looking for new talent to join our...

  • Content Analyst – Social Media – Multilingual Project

    3 weeks ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Currently hiring for the following markets: Albanian, Finnish, Hebrew, Indonesian, Thai, Ukrainian.Also interviewing for potential new projects for the following markets: Arabic, Chinese, Dutch, French, German, Hungarian, Italian, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Spanish Mexican, Turkish.We are looking for new talent to join our...

  • Social Media Content Moderator

    2 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Do you speak any of these languages?HEBREW/ ARABIC /ARABIC+FRENCH / POLISH / RUSSIAN / HUNGARIAN / ROMANIAN / FRENCH EUROPEAN / FRENCH AFRICAN/ SOUTH AFRICAN LANGUAGES / CHINESE / TURKISH /PERSIAN / DUTCH/GERMAN/ SPANISH MEXICAN/ SPANISH/ PORTUGUESE / UKRAINIAN / FINNISH / / THAIWe are hiring Content Moderators for above languages for a Social Media...

  • Spanish Language Manager, Reality Labs

    7 days ago

    Dublin, Dublin City, Ireland Meta Full time

    Dublin, Ireland • London, UK • Full TimeAt Meta, our teams working on augmented and virtual reality technologies are dedicated to creating the next computing platform centered around people. We are constantly pushing the boundaries of innovation with groundbreaking research in emerging technologies and hardware to bring this vision to life. The...

  • Social Media Content Moderator

    3 weeks ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Do you speak any of these languages?HEBREW / ARABIC / ARABIC+FRENCH / POLISH / RUSSIAN / HUNGARIAN / ROMANIAN / FRENCH EUROPEAN / FRENCH AFRICAN / SOUTH AFRICAN LANGUAGES / CHINESE / TURKISH / PERSIAN / DUTCH / GERMAN / SPANISH MEXICAN / SPANISH / PORTUGUESE / UKRAINIAN / FINNISH / THAIWe are hiring Content Moderators for the above languages for a Social...

  • Content Reviewer

    7 days ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Content Reviewer We are looking for Albanian, Arabic, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Lithuanian, Maghreb, Norwegian, Persian, Polish, Romanian, Russian, Serbian, Spanish (Mexican), Swedish, or Thai speakers.Main responsibilities: Investigating and resolving reported issues (inquiries via the ticketing system), such as...

  • Only 24h Left: Content Analyst

    2 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Content Analyst (Community Operations Analyst)We are hiring for multiple markets ;Finnish, Estonian, Persian, Spanish Mexican, Arabic Maghreb, French African, Hungarian, Dutch, Hebrew & GermanTraining ProvidedMain responsibilities:- Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or...

  • Matchbook Betting Exchange

    1 week ago

    Dublin, Dublin City, Ireland Xanadu Consultancy Full time

    Matchbook Betting Exchange - CRM ExecutiveMatchbook is looking for a capable candidate who is ready to rise to the challenge and be part of our dynamic and focused Marketing team to help increase brand loyalty, long-term retention, and revenues.This role focuses on driving customer engagement, loyalty, and retention by leveraging data-driven insights,...

  • Customer Success Manager, Commerce/Marketing Cloud, Spanish Speaking

    3 weeks ago

    Dublin, Dublin City, Ireland Salesforce Full time

    Customer Success Manager, Commerce/Marketing Cloud, Spanish SpeakingApply remote type Office - Flexible locations Ireland - Dublin time type Full time posted on Posted 7 Days Ago job requisition id JR276295To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About...

  • Customer Success Manager, Commerce/Marketing Cloud, Spanish Speaking

    7 days ago

    Dublin, Dublin City, Ireland Salesforce Full time

    Customer Success Manager, Commerce/Marketing Cloud, Spanish SpeakingApply remote type Office - Flexible locations Ireland - Dublin time type Full time posted on Posted 7 Days Ago job requisition id JR276295To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About...

  • Content Reviewer New

    3 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Content ReviewerWe are looking for Albanian, Arabic, Danish, Dutch, Finnish, French (African), German, Hebrew, Hungarian, Indonesian, Lithuanian, Maghreb, Norwegian, Persian, Polish, Romanian, Russian, Serbian, Spanish (Mexican), Swedish, or Thai speakers.Main responsibilities:- Investigating and resolving reported issues (inquiries via the ticketing...

  • Spanish-speaking fixed Income Analyst in Dublin

    3 weeks ago

    Dublin, Dublin City, Ireland Nordic Jobs Worldwide Full time

    Job Description Are you interested in the financial sector and fluent in Spanish? Then this could be the perfect opportunity to kick-start your career About the client The business process management subsidiary of the company, provides end-to-end transformative services for its clients across the globe. The company's integrated IT and BPM...

  • Security Cloud Support Engineer- Spanish Speaker

    3 weeks ago

    Dublin, Dublin City, Ireland ENGINEERINGUK Full time

    Security Cloud Support Engineer- Spanish SpeakerDESCRIPTIONABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of...

  • Spanish Investment Counsellor

    2 weeks ago

    Dublin, Dublin City, Ireland Fisher Investments Full time

    Overview Are you interested in working for an outstanding global investment firm and looking to take the next step in your career in Finance? Want to become an expert in and build a career advising clients on financial markets and investments? Want to focus on forging strong client relationships and providing exceptional client service? Fisher...

  • Spanish Investment Counsellor

    2 weeks ago

    Dublin, Dublin City, Ireland Fisher Investments Full time

    Are you interested in working for an outstanding global investment firm and looking to take the next step in your career in Finance? Want to become an expert in and build a career advising clients on financial markets and investments? Want to focus on forging strong client relationships and providing exceptional client service?Fisher Investments Ireland is a...