Customer Service Assistant

4 weeks ago


meath hill county meath ireland BoyleSports Full time

Job Title:Customer Service Assistant
Department: Retail
Reporting to: Shop Manager
Location: Duleek

Role Purpose

You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.

Key Responsibilities

  • Assist the Shop Manager and Assistant Manager with the day to day running of the shop.
  • Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:
    • Opening and closing the shop
    • Managing and guiding the shop team
    • Cash management procedures
  • You will have the opportunity to manage on occasion which will lead to further development opportunities.
  • Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.
  • Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.
  • Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.
  • To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.
  • Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.
  • Keeping and maintaining shop presentation standards to a high quality throughout your working day.
  • Ensure that all procedures (safety, compliance and shop operations) are always followed.
  • Passionate about working within a team environment.
  • Adhere to Social Responsibility duties.

Knowledge, Skills and Experience

Essential Skills and Experience

  • Customer service focused
  • Operate with trust and integrity
  • Flexibility as business operates 7 days a week
  • Be adaptable to shop environment
  • Great attention to detail and strong numeracy skills
  • An enthusiastic people person who can work on own initiative and as part of a team
  • A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
  • Ambitious and driven to progress within the company
  • To promote the company brand and be results focused
  • Excellent communication skills
  • Problem solve and think creatively
  • Be organised, reliable and dependable
  • A proven good cash handing approach

Desirable Skills and Experience

  • Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.

BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

#J-18808-Ljbffr

  • Co Meath, Ireland Boylesports Full time

    Job Title:Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation:TrimRole Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store...


  • Co Meath, Ireland Boylesports Full time

    Job Title:  Customer Service Assistant  Department: Retail Reporting to: Shop Manager Location:  Trim Role Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.The day to day of the role will be to assist the Shop Manager and team with the smooth running...


  • Co Meath, Ireland BoyleSports Full time

    Job Title: Customer Service Assistant Department: RetailReporting to: Shop ManagerLocation: TrimRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth...


  • meath hill, county meath, ireland Limitless Marketing Limited Full time

    Limitless Marketing is currently hiring a number of enthusiastic, outgoing, and ambitious Sales Representatives to work across our portfolio of sales campaigns, representing some of Ireland's most recognised charities.Our professional yet fun ethos makes Limitless a positive environment that nurtures hard workers and allows them to really stand out and...


  • meath hill, county meath, ireland Limitless Marketing Limited Full time

    Limitless Marketing is currently hiring a number of enthusiastic, outgoing, and ambitious Sales Representatives to work across our portfolio of sales campaigns, representing some of Ireland's most recognised charities.Our professional yet fun ethos makes Limitless a positive environment that nurtures hard workers and allows them to really stand out and...


  • Meath Hill, Ireland Nua Healthcare Services Full time

    Nua Healthcare Services offers a range of benefits to its employees, including company pension, life assurance/death-in-service, paid maternity/paternity leave, education assistance, and employee assistance programme.We also offer continuous professional development opportunities and fantastic career advancement prospects within the company.Join us and take...


  • Meath Hill, Ireland Nua Healthcare Services Full time

    About the RoleAs a Social Care Worker and Assistant Support Worker, your primary responsibility will be to provide care to people who avail of our service. You will be supported in developing and upskilling in providing high-quality care and maintaining professional working relationships.The successful candidate will be required to work shift hours over 24...

  • Assistant Manager

    3 days ago


    Meath Hill, Ireland Fx2 Recruitment Ltd Full time

    Job Title: Assistant ManagerSector: Home | DiscountLocation: Meath, IrelandType: Permanent, Full-TimeSalary: €34-36000We are seeking a dedicated and experienced Assistant Manager to join our team in Kells, Meath. The ideal candidate will possess strong leadership skills, exceptional organizational capabilities, and a commitment to excellence in customer...


  • Meath Hill, Ireland Trinity Care (IRL) Part time

    About UsTrinity Care (IRL) is a leading provider of care services, committed to creating a Home for Home in a friendly environment. We are looking for an experienced Administrative Assistant to join our team.Role OverviewThe successful candidate will be responsible for providing administrative support, interacting with residents and their families, and being...


  • meath hill, county meath, ireland Limitless Marketing LTD Full time

    Limitless Marketing is currently hiring a number of enthusiastic, outgoing, and ambitious Sales Representatives to work across our portfolio of sales campaigns, representing some of Ireland's most recognised charities.Our professional yet fun ethos makes Limitless a positive environment that nurtures hard workers and allows them to really stand out and...


  • meath hill, county meath, ireland Limitless Marketing LTD Full time

    Limitless Marketing is currently hiring a number of enthusiastic, outgoing, and ambitious Sales Representatives to work across our portfolio of sales campaigns, representing some of Ireland's most recognised charities.Our professional yet fun ethos makes Limitless a positive environment that nurtures hard workers and allows them to really stand out and...


  • Meath Hill, Ireland Three Steps Full time

    What We OfferWe invest heavily in our care teams, providing ongoing training, development, and support to ensure they have the skills and knowledge to deliver exceptional care.As a member of our RELIEF Panel, you will have the opportunity to work with vulnerable children, young people, and adults, making a positive impact on their lives.We prioritize the...


  • Meath Hill, Ireland Nua Healthcare Services Full time

    Job SummaryCare Home Cleaning Role OverviewNua Healthcare Services seeks a dedicated and hardworking individual to maintain the cleanliness and hygiene of our care homes. The successful candidate will ensure a safe and healthy environment for our residents and staff.ResponsibilitiesMaintain a clean and hygienic ward environment, adhering to company...

  • Assistant Buyer

    4 weeks ago


    meath hill, county meath, ireland Michael Page International Rec Ltd Full time

    Parterned up with a key client who are seeking a talented, trend-focused, and detail-oriented Assistant Buyer with a passion for beauty to support our NPD/Buying team in executing new product development and core product initiatives. This role is fast-paced and ever-changing, requiring a confident self-starter who can prioritize tasks and work to tight...


  • Meath Hill, Ireland Fx2 Recruitment Ltd Full time

    Job Title: Store Management ProfessionalSector: Home | DiscountLocation: Meath, IrelandType: Permanent, Full-TimeSalary: €34-36,000About the Opportunity:A great chance to take on a challenging role as an Assistant Manager in our store in Kells, Meath. As a key member of the management team, you will be responsible for leading by example and promoting a...


  • Co Meath, Ireland Choice Stores Full time

    Company OverviewKells Choice Stores is a renowned retailer that prioritizes quality, value, and exceptional customer service while fostering a supportive work environment.We are seeking an enthusiastic and dynamic Sales Assistant to join our team.

  • Healthcare Assistant

    4 weeks ago


    meath hill, county meath, ireland Comfort Keepers Ireland Full time

    Comfort Keepers are expanding our team in the town and local communities throughout County Meath.Responsibilities:Spread Joy: Your primary mission is to sprinkle joy and positivity into the lives of our clients. Whether it's through engaging conversations, silly jokes, or creative activities, your infectious energy will brighten their day and bring smiles to...

  • Healthcare Assistant

    2 weeks ago


    meath hill, county meath, ireland Comfort Keepers Ireland Full time

    Comfort Keepers are expanding our team in the town and local communities throughout County Meath.Responsibilities:Spread Joy: Your primary mission is to sprinkle joy and positivity into the lives of our clients. Whether it's through engaging conversations, silly jokes, or creative activities, your infectious energy will brighten their day and bring smiles to...


  • Meath Hill, Ireland Nua Healthcare Services Full time

    Join to apply for the Healthcare Assistant - Mental Health Services role at Nua Healthcare Services.Job SummaryNua Healthcare Services (Nua) is one of Ireland's leading Private Healthcare Providers, specialising in Mental health, Residential and Supported Living Services for both Children and Adults with a range of complex support needs.We are seeking...

  • Assistant Manager

    1 week ago


    County Meath, Ireland Fx2 Recruitment Ltd Full time

    Job Title: Assistant Manager Sector: Home | Discount Location: Meath, Ireland Type: Permanent, Full-Time Salary: €34-36000 We are seeking a dedicated and experienced Assistant Manager to join our team in Kells, Meath. The ideal candidate will possess strong leadership skills, exceptional organizational capabilities, and a commitment to excellence in...