Night Supervisor, Claremorris

3 weeks ago

ireland TN Ireland Full time

Join our fabulous team at McWilliam Park Hotel as a Night Supervisor

The Night Supervisor’s key purpose is to ensure that guests in all areas of the hotel are receiving the highest levels of service and safety at all times.

About McWilliam Park

The McWilliam Park Hotel is a Failte Ireland approved luxurious four-star hotel. The atmosphere is warm and friendly, making it a popular hotel for celebrating special occasions like weddings or to enjoy a romantic break or family getaway.

The hotel boasts 103 comfortable large-sized hotel bedrooms, a leisure club (Evolve Health & Fitness) with a fully equipped gym, an indoor heated swimming pool, and a children’s pool.

Responsibilities:

  1. In the absence of the Manager, oversee any late check-ins or early check-outs and ensure guest needs are catered to.
  2. Monitor hotel functions and review function sheet daily, noting any changes or amendments, and ensure that every meeting room and area is set for the next function.
  3. Ensure that all public areas of the hotel are routinely cleaned and this cleaning is appropriately recorded and inspected.
  4. Ensure the car park and grounds are kept free of litter and obstructions.
  5. Ensure that all maintenance issues are recorded, scheduled, and addressed in a timely fashion.
  6. Ensure all corridors and public areas are kept free from trays and dirty glasses.
  7. Conduct a daily fire walk while on duty and enter all reports in the Fire Register.
  8. Be responsible for the reception accounts during the night shift, ensuring staff are correctly trained with regards to cash handling & balancing of shift end, disturbances, special requests, and any other issues that may arise.
  9. Full responsibility for rostering of the nights team in the absence of the manager.
  10. Hold regular department meetings keeping staff informed of all activities in the hotel, reinforcing standards and promoting a strong team atmosphere and culture.

Person Specification

  1. Third level qualification an advantage.
  2. 2 years of Supervisory experience in a similar sized property.
  3. Excellent written and spoken English.
  4. Excellent organisation and communication skills.
  5. Food and Beverage Experience a distinct advantage.
  6. Strong commercial and business knowledge an advantage.
  7. Resilient and capable of working under pressure a distinct advantage.

Perks and Benefits of working at the McWilliam Park Hotel:

  1. Very competitive salary.
  2. Career progression opportunities across the Windward group.
  3. Employee Assistance Programme.
  4. Digital Wellness Programme.
  5. Complimentary, high-quality meals on duty including breakfast, lunch & dinner.
  6. Complimentary barista-style coffee.
  7. Discounted room & dining rates in Windward properties for you as well as friends and family.
  8. Training and development opportunities dedicated to your development.
  9. Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days, and random treat days.

About Windward Management

McWilliam Park Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 employees in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join Us Today as Night Supervisor

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively.

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