Customer Assistant
3 weeks ago
Summary
From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
If you have great leadership skills and you are determined to achieve results, then this is the opportunity for you. Come and talk to us, to see what we're all about.
Please note that as part of your application you will be asked to complete a numerical and verbal reasoning test, designed to provide us with a more in-depth understanding of your skills and your potential as a member of team Lidl.
What you'll do
Manage, recruit, and develop the best possible talent to ensure the long-term success of the business Guarantee customer satisfaction by always aiming to exceed customer expectations and safeguarding customer service standards in your store Monitor and control staff costs, store productivity, inventory differences, write-offs and operational costs Apply and control the company principles of 'Store Cleanliness', 'Customer Friendliness' and 'Minimal Queues at Tills' Monitor and ensure proper rotation of stock, freshness control and C-Date checks Adhere to all company procedures and commercial standards, i.e. reaching agreed store standards, presentation of merchandise, and the merchandising plan.What you'll need
You have completed a leaving certificate or equivalent Minimum 2 years management experience Confident and persuasive communication skills Excellent leadership and interpersonal skills Able to work to strict deadlines Demonstrate the ability to adapt quickly to new situations Full driving licenceWhat you'll receive
Through our salary system, we ensure pay equality across all positions at Lidl
• €62,500 rising to €80,000 after 3 years
• Company car or car allowance
• 20 days holiday per annum rising to 25 days after 2 years
• Company pension after 1 year
• Private employee medical insurance
• Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development
• Circle K discounts available for all employees
• Bike to Work Scheme
• Maternity & Paternity Leave top up, Marriage Leave, Employee Assistance Programme
• Mobile and broadband discounts with Three network
Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
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