Employee Relations Consultant
4 days ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2, talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.
The Employee Relations Consultant will provide day-to-day support on a variety of employee relations issues, and is responsible for policy interpretation, information gathering, and resolution of issues consistent with UnitedHealth Group's (UHG) model of employment policies and practices.
Employee Relations Consultant will manage complex employee relations issues for managers and employees in entry to mid-level roles and may assist ER Leaders with cases involving more senior level employees/leaders as needed.
You will support the Business on a wide variety of employee relations issues and will provide consultation and advice to the team to ensure consistent application of company policies, as well as compliance with relevant employment law
Schedule: Full-time position Monday – Friday with standard working hours.
Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin Officeand telecommuting from a home-based office in a hybrid work model.
Primary Responsibilities:
Consults with People Business Partners, Managers, and Employees to provide guidance on the employee relations model and to facilitate the resolution of issues consistent with policies and practicesHandles performance, disciplinary, grievance, TUPE and termination issues for managers while following the appropriate case escalation and notification guidelines based on the subject matter. Ensure all documentation and full employee consultation is followed in line with local requirements and in line with policyHandles all sickness cases with business leaders. including occupational health referrals, review meetings, capability reviews and required accommodationsCompletes research from all available resources for due diligence to mitigate riskResolves problems by clarifying issues; researching questions and exploring answers and alternative solutions, and consulting with others, as needed, prior to recommending appropriate actionsSense of urgency and competency to handle emergency "One Breath" situations according to UHG protocolsEffectively and efficiently handles a call schedule from employees or managersProvide analytic insights for the region, including the preparation of documentation for the leadership meetings and implementation of Service Now changes in the regionAudit responsibility ISO, WRC review, plan, and process improvementPolicy reviews and contribution for formationManager training on ER learning, trends and mitigation strategiesManage escalated and complex cases for managers and employees and support sickness absence casesCoaching and working with People Business Partners involving more senior level employees/leaders as neededWorkload through report monitoring and case assignments (for EMEA this can take up to one year to resolve)Provide support and backup including, vendor management, facilitating team meetings, new hire and cross-functional training, and case managementAssist in identifying process improvements for process and policy, contributing to innovative solutions, and make recommendations regarding policies and proceduresActs as a resource for others with less experience and provides analytical review and feedbackYou will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
Required Qualifications:
Experience in employee relationsCIPD Level 7 qualified or CIPD Level 5 qualified but willing to study Level 7Knowledge of employment law; EMEA knowledge of local legislation specifically UK & IrelandPreferred Qualifications of the Employee Relations Consultant:
BS or BA DegreeWindows, Excel, Word, PeopleSoft skillsConsulting experienceSoft Skills:
Verbal and written communication and documentation skills.Credibility, and ability to influence at a senior level with strong stakeholder management skills Proven experience in conflict resolutionCoaching skills Ability to work independentlyPlease note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveler community, or any other characteristic protected by law. Optum is a drug-free workplace. Optum Services (Ireland) Limited. All rights reserved.
#RPO
-
Employee Relations Consultant
1 day ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Employee Relations Consultant
3 days ago
Dublin, Dublin City, Ireland CPL Full timeJob Description: We are recruiting for an Employee Relations Manager to join our team in Dublin West. As part of this role, you will be responsible for managing ER processes, providing HR guidance, and coaching managers on ER issues. The ideal candidate will have a strong background in Employee Relations and excellent communication skills.Key...
-
Employee Relations Specialist
2 hours ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeAbout the Role:The Employee Relations Consultant will provide day-to-day support on various employee relations issues, interpreting policies, gathering information, and resolving matters consistent with UnitedHealth Group's model of employment policies and practices.
-
Employee Relations Specialist
3 days ago
Dublin, Dublin City, Ireland Fenergo Full timeFenergo, a leading provider of Client Lifecycle Management solutions, is seeking an Employee Relations Specialist to join their Strategic Partner team.The ideal candidate will play a key role in managing employee relations cases and supporting projects across all functions, ensuring legal compliance and driving process improvements.Responsibilities...
-
HR Consultant: Employee Relations
2 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeCpl Healthcare's client is seeking an experienced Employee Relations Manager for a 12-month Maternity Leave contract in Dublin West. The successful candidate will be responsible for ensuring ER processes are adhered to with best practice.Key ResponsibilitiesProviding HR guidance on complex ER cases, leveraging expertise to resolve issues effectivelyCoaching...
-
Employee Relations Coordinator
3 days ago
Dublin, Dublin City, Ireland Fenergo Full timeAbout Us:Fenergo is a world leader in Client Lifecycle Management, providing digital solutions that transform how financial institutions onboard and manage clients. Our software digitally orchestrates every client journey, from initial Know your Customer (KYC) and client onboarding to continuous monitoring throughout the client lifecycle. With offices in...
-
Employee Relations Manager
4 weeks ago
Dublin, Dublin City, Ireland RECRUITERS Full timeEmployee Relations Manager Location: Dublin Type: Perm, Full time Category: Human Resources Salary: €50,000 - €55,000 Our client, a specialist in HR consultancy are seeking an enthusiastic and confident HR Consultant to join their specialist team as they grow their boutique services. This company holds many growth opportunities and you will...
-
Employee Relations Specialist
7 days ago
Dublin, Dublin City, Ireland September Consulting Ltd Full timeWe are looking for a skilled Employee Relations Specialist to join our team at September Consulting Ltd. As an essential part of our HR function, you will be responsible for handling client inquiries, providing HR guidance, and contributing to a positive workplace culture.Key Responsibilities:Deliver exceptional client service, responding to queries and...
-
Employee Relations Specialist
4 weeks ago
Dublin, Dublin City, Ireland GHL Recruitment Full timeJob Title: Nationwide Employee Relations SpecialistLocation: Nationwide with Office Presence, Dublin 3.Salary: €50 -€55,000 per annum with Excellent BenefitsA leading HR Consultancy organisation is currently seeking a talented and experienced HR professional to join their team in a Nationwide HR Consultancy role. This is an excellent opportunity for an...
-
Employee Relations Specialist
3 days ago
Dublin, Dublin City, Ireland Fenergo Full timeFenergo is the leading provider of Client Lifecycle Management (CLM) solutions that digitally transform how financial institutions, asset management and fintech firms onboard and manage clients throughout their client lifecycle.Its software digitally orchestrates every client journey from initial Know your Customer (KYC) and client onboarding, automating...
-
Employee Relations Specialist
2 weeks ago
Dublin, Dublin City, Ireland Recruiters Full timeDirect message the job poster from Recruiters.ieSenior Recruitment Consultant at RECRUITERS.ie - Specialist in "All things People", Across a Multitude Of Industry's #medicine #hrAbout our ClientJoin a dynamic team at Ireland's leading HR and employment law consultancy. Our client specialises in providing expert guidance and support to businesses navigating...
-
Employee Relations Specialist
3 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeSocial network you want to login/join with:Fenergo is the leading provider of Client Lifecycle Management (CLM) solutions that digitally transform how financial institutions, asset management and fintech firms onboard and manage clients throughout their client lifecycle.Its software digitally orchestrates every client journey from initial Know your Customer...
-
Employee Relations Professional
3 days ago
Dublin, Dublin City, Ireland Back4good Full timeJob Overview: Back 4 Good is a professional services firm that provides high-quality HR solutions to its clients. We are currently recruiting for an HR Generalist to join our team in Dublin.">Job Description: This permanent role involves providing HR support to our operations division, encompassing industrial relations, recruitment, training, employee...
-
Employee Relations Manager
7 days ago
Dublin, Dublin City, Ireland PARETO SECURITIES AS Full timeAbout Our CompanyPARETO SECURITIES AS is a European logistics company part of the DANX Carousel Group. Our goal is to deliver exceptional people experiences across our organization.Job DescriptionWe are seeking an experienced HR professional to join our team as an Employee Relations Manager. In this role, you will play a vital part in shaping our people...
-
Employee Relations Manager
7 hours ago
Dublin, Dublin City, Ireland Servicenow Full timeCompany OverviewServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter.The company was founded in sunny San Diego, California in 2004 by Fred Luddy, a...
-
Employee Relations Manager
6 days ago
Dublin, Dublin City, Ireland PARETO SECURITIES AS Full timePARETO SECURITIES AS is seeking a talented HR Advisor to join our team. As a key player in our HR function, you'll play a pivotal role in shaping the future of our organisation by delivering high-quality HR services and supporting the growth and development of our team.Key ResponsibilitiesEstablish and maintain relationships with key stakeholders, fostering...
-
Employee Relations Specialist
2 days ago
Dublin, Dublin City, Ireland Fenergo Full timeFenergo is the leading provider of Client Lifecycle Management (CLM) solutions that digitally transform how financial institutions, asset management and fintech firms onboard and manage clients throughout their client lifecycle.Its software digitally orchestrates every client journey from initial Know your Customer (KYC) and client onboarding, automating...
-
Employee Relations Specialist
3 days ago
Dublin, Dublin City, Ireland Fenergo Full timeFenergo is the leading provider of Client Lifecycle Management (CLM) solutions that digitally transform how financial institutions, asset management and fintech firms onboard and manage clients throughout their client lifecycle.Its software digitally orchestrates every client journey from initial Know your Customer (KYC) and client onboarding, automating...
-
Employee Relations Analyst
4 days ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Employee Relations Advisor
2 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeA prominent Fintech company is searching for a skilled Employee Relations Manager to fill a 12-month contract position in Dublin West. This role demands a professional who can ensure Employee Relations processes are consistently applied according to best practices.Main DutiesGuiding HR professionals on intricate ER matters, applying critical thinking to...
