Deputy General Manager Hotel

4 weeks ago


Sligo, Sligo, Ireland The Broadline Recruitment Group Limited Full time

Hotel Talent is seeking an experienced and dynamic Deputy General Manager to join an expanding hotel property. This leadership role requires an individual with a strong background in hotel operations, particularly in Food & Beverage, with a proven track record of delivering exceptional guest experiences. The Deputy General Manager will be responsible for overseeing the day-to-day operations of the hotel, ensuring service standards are maintained, managing a talented team, optimizing operational efficiency, and driving business results.

Key Responsibilities:

  1. Deputize for the General Manager in their absence, ensuring seamless management and decision-making.
  2. Chair weekly forecast meetings, ensuring financial and operational data is accurate and aligning upcoming events with business objectives.
  3. Provide a hands-on approach, directly overseeing staff and guest interactions to ensure exceptional service and operational efficiency.
  4. Oversee purchasing activities, sourcing competitive pricing from suppliers without compromising product quality, and managing vendor relationships for cost-effective sourcing.
  5. Collaborate with Departmental Managers to develop and implement performance standards, ensuring staff are well-trained to meet the hotel's high service standards.
  6. Work closely with the Food & Beverage team to ensure effective communication and consistent service standards across all partner outlets.
  7. Cultivate strong professional relationships with internal teams, managers, and external sales representatives to promote a positive working environment.
  8. Partner with the Head Chef to review and enhance menu offerings, ensuring high culinary standards that meet guest expectations.
  9. Ensure adherence to cash handling procedures and maintain financial controls in line with hotel policies.

Candidate Requirements:

  1. Minimum of 3 years' experience in a senior management role, ideally as Operations Manager or Deputy General Manager within a 4-star hotel in Ireland.
  2. In-depth knowledge of food and beverage operations, including cost control, supplier management, and menu planning.
  3. Proven experience in managing budgets, controlling costs, and achieving financial targets.
  4. Proficiency in POS systems and management tools, with the ability to leverage technology to enhance operational efficiency.
  5. A passion for hospitality, with a strong commitment to delivering exceptional guest experiences and creating meaningful moments for guests.
  6. Exceptional leadership, communication, and interpersonal skills, with the ability to motivate and develop teams while maintaining professionalism and service excellence.
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