Customer Service
2 weeks ago
Customer Service Advisor - Entry Level
The entry-level Customer Service Advisor will be working within and promoting the Company Values - Be Brave, Be Wise, Be Proud and Exceed.
The Customer Advisors will be able to multi-task, think on their feet, resolve issues quickly and decisively, deliver on promises, have excellent attention to detail, have the ability to analyse information and act according to the information presented, and perform under pressure.
Covalen has over 25 years' experience in Business Process Outsourcing (BPO) and Managed Services provision. They provide tailored Outsourcing Solutions across all industry sectors including Banking, Financial Services and Insurance, Information Technology, Gaming, Energy and Utilities. The Covalen team are supporting a financial client with their growth in the Irish market. These roles will be based in Limerick City Centre. Covalen are growing their team to work in Financial Customer Support. The mission of the team is to provide best-in-class support to customers.
Covalen is an equal opportunity employer.
Responsibilities:
•Manage inbound and outbound phone calls in an efficient and timely manner. Collating information from customers via these telephone calls.
•Receiving inbound calls from customers through a virtual call centre, answering various questions.
•Ensure that all customer records are kept up to date in accordance with the relevant CCMA/CPC regulations we adhere to.
•Drive sales to achieve targets
•Identify, convert, or refer new sales opportunities to meet customer requirements for both Regulated and Non-Regulated products, including cross-selling of relevant products
Requirements:
•Minimum 9 months experience in a customer-facing role.
•Excellent communication (spoken & written English) and interpersonal skills.
•Eager to learn and grow with Covalen.
Benefits:
•Career Development
•Extensive training and access to Wellness Programme
•Employee Engagement Initiatives & Committees
•Employee Assistance Program (EAP)
•Hive Medical Cash Plan
•PRSA and Bike-to-Work Scheme
•Tax Saver Tickets
•Be part of a great, friendly and a diverse team
Location: Henry Street, Limerick - Full-time onsite
Contract: Permanent Full time with Covalen
Working Hours: Working hours will be 9am-5.30pm. Monday to Friday
Must be eligible to work in the Republic of Ireland and must be able to pass all background checks.
#TEGCSJune24
#LI-PS1
-
Customer Service
2 days ago
Limerick, Limerick, Ireland Snaphunt Full timeThe OfferHybrid work model in Limerick, IrelandDevelopment opportunities (Teamlead, trainer in department in china, and US - they always promote from within)Social activities every 3 monthsHealth insurancePerformance bonusesRelocation package (flight and accommodation)The JobIf you're ready to embark on an exciting journey and contribute to creating a...
-
Customer Service
13 hours ago
Limerick, Limerick, Ireland Snaphunt Full timeThe OfferHybrid work model in Limerick, IrelandDevelopment opportunities (Teamlead, trainer in department in china, and US - they always promote from within)Social activities every 3 monthsHealth insurancePerformance bonusesRelocation package (flight and accommodation)The JobIf you're ready to embark on an exciting journey and contribute to creating a...
-
Customer Service Advisor
2 days ago
Limerick, Limerick, Ireland Cpl Healthcare Part timeCustomer Service Advisor Location: Henry Street, Limerick, fully onsite Contract: Permanent Part-time Working Hours: Working hours will be Monday to Friday 11 AM to 3 PM. Please note: Initially, there will be full-time training for 9-11 weeks.Mon – Fri pm. Covalen is an equal opportunity employer, a CPL company with over 25 years' experience in Business...
-
Customer Service Advisor
2 weeks ago
Limerick, Limerick, Ireland CPL Part timeCustomer Service AdvisorCovalen is an equal opportunity employer, a CPL company with over 25 years' experience in Business Process Outsourcing (BPO) and Managed Services provision across the world. They provide tailored Outsourcing Solutions across all industry sectors including Banking, Financial Services and Insurance, Information Technology, Gaming,...
-
Customer Service Advisor
1 week ago
Limerick, Limerick, Ireland CPL Part timeCustomer Service AdvisorLocation: Henry Street, Limerick, fully onsiteContract: Permanent Part-timeWorking Hours: Working hours will be Monday to Friday 11 AM to 3 PM.· Please note initially there will be full time training for 9-11 weeks. Mon – Fri 9-5.30 pm.Covalen is an equal opportunity employer, a CPL company with over 25 years' experience in...
-
Customer Service Advisor
3 weeks ago
Limerick, Limerick, Ireland Cpl Healthcare Part timeCustomer Service AdvisorCovalen is an equal opportunity employer, a CPL company with over 25 years' experience in Business Process Outsourcing (BPO) and Managed Services provision across the world. They provide tailored Outsourcing Solutions across all industry sectors including Banking, Financial Services and Insurance, Information Technology, Gaming,...
-
Customer Service Executive
3 days ago
Limerick, Limerick, Ireland SPEEDECK Full timeCustomer Service Executive - Personal Lines Renewals (Full Time)Limerick, IrelandDescriptionCampion Insurance part of PIB Group is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages and we also provide a full range...
-
Customer Service Advisor
2 weeks ago
Limerick, Limerick, Ireland Cpl Healthcare Part timeCustomer Service AdvisorCovalenis an equal opportunity employer, a CPL company with over 25 years' experience in Business Process Outsourcing (BPO) and Managed Services provision across the world. They provide tailored Outsourcing Solutions across all industry sectors including Banking, Financial Services and Insurance, Information Technology, Gaming, Energy...
-
Customer Service Executive
3 weeks ago
Limerick, Limerick, Ireland SPEEDECK Full timeCustomer Service Executive - Personal Lines Renewals (Full Time)Limerick, IrelandDescriptionCampion Insurance part of PIB Group is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages and we also provide a full range...
-
Customer Service Assistant
2 days ago
Limerick, Limerick, Ireland BoyleSports Full timeJob Title: Customer Service Assistant Department: RetailReporting to: Shop ManagerLocation: Limerick CityRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the...
-
Customer Service Executive
2 weeks ago
Limerick, Limerick, Ireland Campion Insurances Limited Full timeCustomer Service Executive page is loadedCustomer Service ExecutiveApply locations: Ireland - Limerick, Campion InsuranceTime type: Full timePosted on: Posted 10 Days AgoJob requisition ID: JR100315Responsibilities1. Performs general accounting activities, including the preparation, maintenance and reconciliation of ledger accounts and financial statements...
-
Global Customer Service Manager
3 days ago
Limerick, Limerick, Ireland viagogo Full timeviagogo is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through viagogo internationally and StubHub, our platform in North America, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available to events around the world annually -- from sports to music,...
-
Technical Customer Service Specialist
2 weeks ago
Limerick, Limerick, Ireland CareerWise Recruitment Full timeJob Description A Technical Customer Service Specialist is required by Careerwise recruitment to work with our Limerick based medical device manufacturing client. Role of this position Co-ordinate and maintain the sales order processing function - orders, acknowledgements, invoicing, credits etc. Act as the contact point between Customers/Sales...
-
Customer Service Advisor New
3 weeks ago
Limerick, Limerick, Ireland CPL Full timeRole: Customer Service Advisor (Part time)Location: Henry Street, Limerick, fully onsiteContract: Permanent Part timeWorking Hours: Weekdays - Monday to Friday from 11am to 3pm or Weekdays are Saturday and Sunday from 9 to 5:30pm (First 9 to 11 weeks will be fulltime training from Monday to Friday 9am to 5:15pm)Covalen is an equal opportunity employer, a CPL...
-
Global Customer Service Representative
3 days ago
Limerick, Limerick, Ireland viagogo Full timeGlobal Customer Service RepresentativeStubHub/ viagogo is growing and looking for people who want to help us shape how millions of people buy, sell, connect, and experience live events around the world. We value togetherness, trust, inclusion, and most importantly a culture of winning. We are a global organization looking for champions of innovation and...
-
Customer Service Supply Chain Executive
2 weeks ago
Limerick, Limerick, Ireland CareerWise Recruitment Full timeJob Description A Customer Service Supply Chain Executive is required on a PERMANENT basis by CareerWise Recruitment for our Limerick County based Global Dairy Trade Client. Role of this position Supply Chain Help in Issuing Purchase Orders [POs] for Reconciliation stock Help in Issuing Sales Order Confirmations Issue orders related paperwork to...
-
Limerick, Limerick, Ireland viagogo Full timeGlobal Customer Service Representative with French FluencyStubHub/ viagogo is growing and looking for people who want to help us shape how millions of people buy, sell, connect, and experience live events around the world. We value togetherness, trust, inclusion, and most importantly a culture of winning. We are a global organization looking for champions of...
-
Limerick, Limerick, Ireland RECRUITERS Full timePersonal Lines Customer Service Executive – Limerick Location: Limerick Type: Permanant Category: Customer Service, Office Support / Admin, Sales Salary: DOE Are you ready to take the next step in your career working for one of the largest insurance brokers in Ireland? An amazing opportunity has arisen to work at the forefront of all things...
-
Limerick, Limerick, Ireland StubHub Full timeGlobal Customer Service Representative with French Fluency Limerick, Irelandviagogo – Customer Success /Full-Time /HybridStubHub/ viagogo is growing and looking for people who want to help us shape how millions of people buy, sell, connect, and experience live events around the world. We value togetherness, trust, inclusion, and most importantly a...
-
Limerick, Limerick, Ireland StubHub Full timeGlobal Customer Service Representative with German Fluency Limerick, Irelandviagogo – Customer Success /Full-Time /HybridStubHub/ viagogo is growing and looking for people who want to help us shape how millions of people buy, sell, connect, and experience live events around the world. We value togetherness, trust, inclusion, and most importantly a...
