Customer Service Assistant
6 days ago
Job Title: Customer Service Assistant
Department: Retail
Reporting to: Shop Manager
Location: Limerick City
Role Purpose
You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.
Key Responsibilities
- Assist the Shop Manager and Assistant Manager with the day to day running of the shop.
- Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:
- Opening and closing the shop
- Managing and guiding the shop team
- Cash management procedures
- You will have the opportunity to manage on occasion which will lead to further development opportunities.
- Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.
- Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.
- Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.
- To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.
- Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.
- Keeping and maintaining shop presentation standards to a high quality throughout your working day.
- Ensure that all procedures (safety, compliance and shop operations) are always followed.
- Passionate about working within a team environment.
- Adhere to Social Responsibility duties.
Knowledge, Skills and Experience
Essential Skills and Experience
- Customer service focused
- Operate with trust and integrity
- Flexibility as business operates 7 days a week
- Be adaptable to shop environment
- Great attention to detail and strong numeracy skills
- An enthusiastic people person who can work on own initiative and as part of a team
- A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
- Ambitious and driven to progress within the company
- To promote the company brand and be results focused
- Excellent communication skills
- Problem solve and think creatively
- Be organised, reliable and dependable
- A proven good cash handing approach
Desirable Skills and Experience
- Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.
BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
-
Retail Assistant
1 day ago
Limerick, Limerick, Ireland Spar Ireland Part timeAbout Us:Corrib Oil is committed to making a positive difference in the community. We offer a collaborative and supportive work environment where your contributions are valued and recognised.Your Key Responsibilities:Deliver exceptional customer service, ensuring every interaction is positive and engaging.Contribute to maintaining accurate inventory levels...
-
Customer Service
2 weeks ago
Limerick, Limerick, Ireland Cpl Full timeCustomer Service Advisor - Entry Level The entry-level Customer Service Advisor will be working within and promoting the Company Values - Be Brave, Be Wise, Be Proud and Exceed. The Customer Advisors will be able to multi-task, think on their feet, resolve issues quickly and decisively, deliver on promises, have excellent attention to detail, have the...
-
Customer Service Representative
21 hours ago
Limerick, Limerick, Ireland Lidl Ireland Full timeAbout UsAt Lidl Ireland, we strive to deliver an exceptional customer experience for every shopper. Our team of dedicated employees work tirelessly to ensure that our stores are well-stocked, clean, and welcoming.We are committed to creating a fantastic customer journey, from the moment customers walk into our stores to when they leave with their purchases....
-
Customer Service Representative
6 hours ago
Limerick, Limerick, Ireland BoyleSports Full timeAbout BoyleSportsBoyleSports is a leading sports betting operator that values its employees and strives to provide a positive and supportive work environment. As a Customer Service Assistant, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences.In this role, you will be responsible for providing helpful,...
-
Customer Service Advisor
7 days ago
Limerick, Limerick, Ireland Cpl Healthcare Part timeCustomer Service Advisor Location: Henry Street, Limerick, fully onsite Contract: Permanent Part-time Working Hours: Working hours will be Monday to Friday 11 AM to 3 PM. Please note: Initially, there will be full-time training for 9-11 weeks.Mon – Fri pm. Covalen is an equal opportunity employer, a CPL company with over 25 years' experience in Business...
-
Customer Service Executive
3 weeks ago
Limerick, Limerick, Ireland Campion Insurances Limited Full timeCustomer Service Executive page is loadedCustomer Service ExecutiveApply locations: Ireland - Limerick, Campion InsuranceTime type: Full timePosted on: Posted 10 Days AgoJob requisition ID: JR100315Responsibilities1. Performs general accounting activities, including the preparation, maintenance and reconciliation of ledger accounts and financial statements...
-
Customer Service Advisor
3 weeks ago
Limerick, Limerick, Ireland CPL Part timeCustomer Service AdvisorCovalen is an equal opportunity employer, a CPL company with over 25 years' experience in Business Process Outsourcing (BPO) and Managed Services provision across the world. They provide tailored Outsourcing Solutions across all industry sectors including Banking, Financial Services and Insurance, Information Technology, Gaming,...
-
Customer Service Advisor
2 weeks ago
Limerick, Limerick, Ireland CPL Part timeCustomer Service AdvisorLocation: Henry Street, Limerick, fully onsiteContract: Permanent Part-timeWorking Hours: Working hours will be Monday to Friday 11 AM to 3 PM.· Please note initially there will be full time training for 9-11 weeks. Mon – Fri 9-5.30 pm.Covalen is an equal opportunity employer, a CPL company with over 25 years' experience in...
-
Customer Service Advisor
3 weeks ago
Limerick, Limerick, Ireland Cpl Healthcare Part timeCustomer Service AdvisorCovalen is an equal opportunity employer, a CPL company with over 25 years' experience in Business Process Outsourcing (BPO) and Managed Services provision across the world. They provide tailored Outsourcing Solutions across all industry sectors including Banking, Financial Services and Insurance, Information Technology, Gaming,...
-
Customer Service Advisor
2 weeks ago
Limerick, Limerick, Ireland Cpl Healthcare Part timeCustomer Service AdvisorCovalenis an equal opportunity employer, a CPL company with over 25 years' experience in Business Process Outsourcing (BPO) and Managed Services provision across the world. They provide tailored Outsourcing Solutions across all industry sectors including Banking, Financial Services and Insurance, Information Technology, Gaming, Energy...
-
Customer Service
2 days ago
Limerick, Limerick, Ireland Job Squad Full timeThe Company is not a classic ticket sales service. It is a multinational ticket exchange and ticket resale brand. You will support customers in the buying and selling of tickets. They are the leading global marketplace for music, sports and entertainment tickets. Despite their rapid growth while revolutionizing a 100-billion-dollar industry, they maintain...
-
Limerick, Limerick, Ireland Lingo Recruitment Full timeRole: German speaking Customer Service Representative As a customer service representative, you will be the first point of contact for our client's customers, providing them with exceptional service and resolving any inquiries or concerns they may have.Responsibilities: Interact with customers via phone, email to provide assistance and address their...
-
Dutch Speaking Customer Service Representative
18 hours ago
Limerick, Limerick, Ireland Lingo Recruitment Full timeRole:Dutch speaking Customer Service Representative As a customer service representative, you will be the first point of contact for our client's customers, providing them with exceptional service and resolving any inquiries or concerns they may have.Responsibilities: Interact with customers via phone, email to provide assistance and address their inquiries...
-
Exemplary Customer Service Champion
7 hours ago
Limerick, Limerick, Ireland Pandora AS Full timeJob DescriptionWe are seeking a proactive, results-driven store manager to join our team in our store. As our brand ambassador, you will be responsible for the store's overall commercial success.You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our...
-
Dining Services Assistant
15 hours ago
Limerick, Limerick, Ireland Aramark Full time**Catering Assistant Opportunities**We are looking for dedicated individuals to join our team at Raheen Business Park Limerick. As a Catering Assistant, you will play a key role in delivering exceptional catering services to employees and visitors.**Job Responsibilities**Support the delivery of high-quality food and beverage servicesAssist with maintaining a...
-
Customer Service
6 days ago
Limerick, Limerick, Ireland Snaphunt Full timeThe OfferHybrid work model in Limerick, IrelandDevelopment opportunities (Teamlead, trainer in department in china, and US - they always promote from within)Social activities every 3 monthsHealth insurancePerformance bonusesRelocation package (flight and accommodation)The JobIf you're ready to embark on an exciting journey and contribute to creating a...
-
Customer Service
5 days ago
Limerick, Limerick, Ireland Snaphunt Full timeThe OfferHybrid work model in Limerick, IrelandDevelopment opportunities (Teamlead, trainer in department in china, and US - they always promote from within)Social activities every 3 monthsHealth insurancePerformance bonusesRelocation package (flight and accommodation)The JobIf you're ready to embark on an exciting journey and contribute to creating a...
-
Food Service Assistant
3 weeks ago
Limerick, Limerick, Ireland Sodexo Group Full timeBelong in a team and thrive in service as a Food Service Assistant, with our dynamic catering team in Limerick - V94FH21. Feed our customers and we'll fuel your career. If you are an enthusiastic individual with a passion for bringing a smile to the plate, then we want to hear from youWhat you'll do:Provide excellent customer service to our corporate...
-
Food Service Assistant
2 weeks ago
Limerick, Limerick, Ireland Sodexo Full timeJob IntroductionServe incredible food, enjoy incredible perks Belong in a team and thrive in service as a Food Service Assistant, with our dynamic catering team in Limerick - V94FH21. Feed our customers and we'll fuel your career. If you are an enthusiastic individual with a passion for bringing a smile to the plate, then we want to hear from youWhat You'll...
-
Customer Service Advisor New
3 weeks ago
Limerick, Limerick, Ireland CPL Full timeRole: Customer Service Advisor (Part time)Location: Henry Street, Limerick, fully onsiteContract: Permanent Part timeWorking Hours: Weekdays - Monday to Friday from 11am to 3pm or Weekdays are Saturday and Sunday from 9 to 5:30pm (First 9 to 11 weeks will be fulltime training from Monday to Friday 9am to 5:15pm)Covalen is an equal opportunity employer, a CPL...