Front Of House Assistant

2 weeks ago

Dublin, Dublin City, Ireland Ch&Co Catering Limited Full time

At Gather & Gather, we are known as one of Ireland & the UK's most distinctive workplace catering experts.
We are passionate about great food, great coffee, and putting our team members and customers at the heart of everything that we do.
We are currently recruiting for a Front of House Assistant for TikTok TSO in TikTok Ireland. Location: TikTok Ireland
Rate of pay: €13.50 per hour
Working pattern: 20 hours per week, Monday - Friday must be available between 10am-3pm.
Job Purpose:
To provide a friendly, warm, and knowledgeable service to all customers.
To prepare and maintain the food service areas in an attractive and hygienic manner and to be responsible for accurate use of tills.
Key responsibilities and accountabilities: Food Service:

• Serve all food to the highest standard and in line with the Gather & Gather style using the correct tools and presentation techniques.

• Prepare and serve all beverages in a timely manner and to the Gather & Gather standard.

• Assist with food preparation in the kitchen to the Gather & Gather standard as required.

• Set up service counters for service and keep the service areas clean, tidy, and presentable in line with the Gather & Gather standards.

• Clean and wash up all equipment, kitchen, and service areas to comply with cleaning schedules.

• Ensure that merchandising at service counters and dining areas have products correctly priced, labelled, and in date.

• Work with colleagues to maintain food availability during service periods.

• Assist in the cleaning and clearing of tables and polishing of cutlery.

• Clean and replenish vending machines, if necessary, and deal with minor vending issues (blocked cans/incorrect loading).
Report any vending issues that cannot be resolved to the AGM/GM.

• Handle the till and cash sales accurately and take responsibility for the security of all monies in the till and assist with cashing up procedures.

• Assist in monthly stock take as directed.Customer Service:

• Maintain a professional and friendly image with the client and customers at the relevant site.

• Attend to customer needs in a polite, helpful, and friendly manner providing assistance where necessary in line with the Gather & Gather style.

• Provide information to customers about the food and make recommendations.

• Work with all colleagues in a polite and helpful way to ensure excellent customer service.Health & Safety:

• Understand and comply with Gather & Gather and statutory health, hygiene and safety, quality standards including COSHH and HACCP ensuring all tasks are carried out in accordance with these standards.

• Wear the correct uniform and safety shoes as directed and maintain uniform items appropriately.

• Report any equipment and/or building fabric faults and any hygiene, health and safety hazards to the GM/AGM.Occasional Responsibilities:

• Attend training courses and Gather & Gather meetings when necessary.

• Assist in monthly stock take as directed.What's in it for you? Working with Gather & Gather has its perks
People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.
Personal Development and Training opportunitiesEye careA great wellbeing strategy – including access to our Employee Assistance Programme, salary financeFamily friendly supportRegular social events and communication with our leadersRecognition schemes and people awardsLong service awardsAccess to some great high street discount vouchers
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