Client Account Manager

2 weeks ago

Dublin, Dublin City, Ireland TN Ireland Full time

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SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life. So, companies of any size can turn Human Resources into a source of value for the business and the people in it.

In Ireland, SD Worx, formerly Intelligo, is a leading provider of payroll software and services operating in Ireland for 28 years. Our software is the best in the market, the Big 4 and all other major payroll processors use it. We pay 20% of corporate Ireland and have global clients in every industry. We have built an enviable reputation for delivering dependable and robust payroll solutions. We work hard every day to maintain and build our reputation.

Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent. Are you ready to join us?

Your role

As a Client Account Manager, you are responsible for managing the sales of additional products and services into our customer base across multiple sectors in organisations. You understand and know how to uncover your clients' needs to ensure you offer the best and most valuable solution.

What do we have to offer?
  • Hybrid way of working with 1 day per week in the office (more if you would like)
  • 25 days holiday (including the ability to buy an additional 5 days holiday)
  • Pension (6% matched)
  • Medical healthcare - employee or cash option
  • Workation
  • Learning opportunities: through an individual development plan and professional training
  • Career growth: whether you want to become more of an expert in your field or you want to expand your knowledge more horizontally, there is always room to grow within SD Worx
What do you have to offer?
  • Proven track record of meeting sales targets in business development / customer sales environment
  • Extensive work experience as a client account manager or similar role.
  • Adept at qualifying leads, reaching the right contact, prioritising the pipeline and closing the deal to meet your monthly and quarterly target
  • Understanding of the decision making structure in mid-size to large companies
  • Ability to thrive in a performance-oriented environment and a self-starter with a competitive nature and desire to grow a career in software sales
  • Excellent communication skills and ability to build long-lasting relationships with customers
  • Proven ability to identify and develop customer sales opportunities
  • Proven understanding of sales metrics and to use them to build and plan for success
  • Strong, repeatable and reliable sales methodology to plan and develop sales
Which tasks can you expect?
  • Discovering and fostering your own leads utilising online and offline resources in a territory of named customer accounts.
  • Generate new business opportunities by targeting all named customers in your territory.
  • Full sales cycle management - from generating upsell leads, demonstrating the solution value, pricing, negotiation and closing.
  • Build a strong pipeline of relevant opportunities to deliver against sales targets.
  • Reach key decision makers in order to upsell additional SAAS software or industry-leading managed services in a complex sales cycle.
  • Develop skills necessary to transition into a senior sales role.
  • Build and maintain an in-depth understanding of our product and services by working closely with presales, management and your peers.
  • Liaise with Service Delivery and Implementation to ensure a smooth and professional handover happens between SD Worx and the customer.
  • Attend events to network and create leads, plus interest in SD Worx solutions.
  • Work with our strong Marketing team to identify leads gathered from webinars and events.
  • Achieve and consistently exceed monthly sales goals.
  • Proactively maintain your pipeline using our CRM, Salesforce.
  • Track and help ensure that client issues are resolved and manage expectations both internally and externally.

From many places, we work as one, moving from better to best together.

SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.

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