Graduate Business Analyst

4 weeks ago

Dublin, Ireland Mercury Engineering Full time

Beware of Fraudulent Mercury Job Postings. Fraudsters may be posting fake job listings claiming to be from Mercury. Legitimate Mercury job offers will never ask for personal information or upfront payments. Always verify job postings through official Mercury channels.

Graduate Business Analyst, Dublin, Ireland

Mercury is the European leader in construction solutions.

We build and manage complex engineering & construction projects for the world’s leading corporations. Our solutions help deliver technologies and life-changing advancements that connect people, communities, and businesses, giving them the power to achieve incredible things. Our people have the courage to be innovative. Their determination and sharp focus enable us to deliver with certainty, time and time again.

We deliver our clients’ visions through leading-edge construction solutions across multiple sectors, including Enterprise Data Centres, Advanced Technology & Life Sciences, Hyperscale Data Centres, and Fire Protection.

At Mercury, it is our duty to encourage and back our people to realise their vision of themselves. We place them at the heart of what we do, providing challenging opportunities to develop within a great team in a supportive environment that allows them to reach their full potential.

Our Graduate Programme:

We’re seeking the leaders of tomorrow to join us on our Graduate Programme - those who are willing to share our values, live our culture and deliver beyond expectations.

At Mercury, we know that to achieve incredible things you must invest in your people. Our dedication to shaping the leaders of tomorrow shines through our highly regarded graduate programme and ensures we stay ahead in a competitive market. From day one you will be on a stellar career trajectory with no limits to what you can achieve, and the programme empowers you to develop the essential skills needed to excel in the fast-paced construction industry.

Since launching in 2009, we have successfully trained 360+ graduates, many of whom have forged long-lasting careers with us. Our comprehensive eighteen-month programme is tailored to meet real-world demands, featuring courses led by both external and internal subject matter experts in a focused learning environment.

Graduates on our programme can anticipate working alongside a diverse and supportive team, accessing state-of-the-art training and masterclasses, and gaining international experience at the leading edge of industry.

An important aspect of the development programme is the completion of a group research project. Graduates are split into small groups of four or five and assigned a strategic business project to research and present their findings to Senior Management. All topics are chosen by Senior Management and are relevant to Mercury's business.

Scope of the Role:

Mercury’s applications teams sit within Group IT, acting as a liaison between the department and the other lines of business to address and improve business processes through leveraging software and digital offerings. The teams are comprised of several analysts of varying experience levels, including Business Analysts, SAP Analysts, and Adoption Analysts. These analysts work alongside all departments and business units within Mercury, aiding with the identification, selection, and ultimately the delivery of technology-related projects. Reporting to the Business Applications Manager, they are responsible for assisting the business to review and improve business processes, providing administration, monitoring, and maintenance of software and applications for the overall company.

We are hiring a Graduate IT Business Analyst. The successful candidate will develop business analysis skills and gain exposure to introductory level IT project management skills in both SAP and non-SAP products. They will evaluate business requirements and select appropriate solutions to address those needs and participate in end-to-end solution implementation. They will facilitate business change, improvement, and efficiency by resolving issues and customer requests across multiple platforms. A curious mind with an active interest in emerging trends and technologies, such as AI and mixed reality technology, will be important for success in this role.

The successful candidate will be focused on delivering business analyst activities to the business including troubleshooting, process automation, testing, change management, project management, and project admin. The following describes a typical workload, but it is not an exhaustive list of activities:

  1. Manage incoming requests and incidents from the business via the team’s ticketing system.
  2. Conduct initial troubleshooting.
  3. Resolve issues where possible, else escalate to Business Analyst.
  4. Support the process of business change, improvement, and efficiency by working with business leaders, process owners, and relevant stakeholders to understand business requirements.
  5. Map end-to-end processes, highlighting business challenges and pain points.
  6. Understand the intended outcome of proposed initiatives.
  7. Define and document the requirements.
  8. Break complex business problems into clearly articulated requirements.
  9. Assist business stakeholders in prioritising the right business requirements.
  10. Evaluate solution suitability via traceability matrices and other methodologies.
  11. Create all required documentation such as RFI, RFP, business case, UAT scripts creation, etc.
  12. End-to-end implementation of low code/no code app creation, testing, and cutover.
  13. Produce apps and automate processes from requirements documents based on business needs.
  14. Develop detailed test scripts and lead user testing to ensure quality assurance and UAT.
  15. Liaise with vendors to evaluate suitable commercial proposals & licensing agreements.
  16. Assist in licensing renewal process through analysis of usage, assessment of business requirements, and identifying suitable alternative options where suitable.
  17. Manage and assign permissions and access for a range of software.
  18. Conduct market research of emerging technologies and trends.
  19. Assist in the exploration of AI solutions based on business needs.

Selection Criteria / Person Specification:

  • Ideally 2:1 Honours Degree / Expected 2:1.
  • Strong interpersonal and organisational skills.
  • Adaptable and solutions-driven.
  • Able to work in a team environment.
  • Pride in the quality and presentation of work.
  • Good organization & coordination skills.
  • Flexible to travel.
  • Enthusiastic and energetic.
  • Experience in the Construction Industry or Trade Background.
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