Customs Brokerage Agent

2 weeks ago


Dublin, Dublin City, Ireland Expeditors Full time
Job Description

Major Duties and Responsibilities: 

  • Coordinate the process customs clearance documentation for our customer base

  • Deal with the customs authority on a daily basis.

  • Deliver an excellent customer service to all customers. 

  • Be the specialist for all customs compliance issues.  Assist in resolving all issues with the
    customer.

  • Assist in the review of all policies, procedures and controls put in place. 

  • Ensure the relevant regulations are in place for all customers/business.

  • Identify Improvement Opportunities, Risks or IT Solutions which ensures the advancement
    of compliance and installs control.

  • Develop & Utilise the Expeditors Network to ensure a uniformed approach throughout
    the region and exchange best practices.

  • Work on assigned key account customers to ensure their needs are met

  • Continue to develop knowledge on customs requirements, ensuring new regulations are
    understood and implemented where required

  • Ensure Duty/VAT is processed correctly & collected as required

  • Ensure any queries/refunds are followed up and resolved immediately

  • Review,  update & Retain all DLSOP's.  Ensure they remain updated and implemented efficiently.  Assist Sales & Account Management with cost saving solutions & options.

  • Complete daily, weekly audits on the all enteries       

  • Ensure you keep up to date on the latest Customs Regulations updates & changes.

  • Develop and issue the training of new staff within the dept.  Update all current staff with changes & updates.

Qualifications

Experience and Education:

  • 1 - 2 years experience within the Brokerage Industry.

  • Excellent knowledge of Irish customs procedures & systems.

  • Effective interpersonal skills.

  • Ability to relate to customers and internal employees at all levels.

  • Previous experience with Word, Excel, Windows, Email, various PC based software.

  • Must be fluent in English.

Additional Information

Expeditors offers excellent benefits.



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