Senior Site Support Technician
2 weeks ago
Benefits:
- Company contributed pension
- Private Health Insurance
- Educational assistance programme
- Development & progression opportunities
- Shift allowance
- Full Training will be provided
Vitalograph is a leading manufacturer of medical respiratory diagnostic devices and software, used in the diagnosis of respiratory disorders, and advanced high-reliability equipment and software systems used in respiratory end-point clinical drug trials. We have designed, developed and manufactured respiratory diagnostic devices, software, and consumables for healthcare professionals, for 60 years. Headquartered in the UK, Vitalograph has operations in Ireland, Germany, and the USA.
Are you a tech-savvy problem solver with a passion for ensuring excellent customer service? We are seeking a 'Senior Site Support Technician' to join our team and provide essential support to our global customers. You'll play a crucial role resolving and troubleshooting IT issues.
The Senior Site Support Technician will be responsible for the supervision of team members involved in Site Support & Data Analysis activities working in the companies Limerick office. When Site Support activities are not required the Site Support Technician Team Lead will assist in the processing of data from company medical devices.
Shift pattern is as follows:
- Day Roster - Monday – Thursday: 07:00-15:30, Friday: 07:00 – 14:20
- 2 Days/week based in the Limerick office.
- 3 Days/week based in the Ennis office.
- Flexibility as required
Duties & Responsibilities:
- Provide site support in a timely fashion in relation to the use of Vitalograph devices and systems.
- Take ownership of investigation and resolution of issues/queries that may arise.
- Log & update queries/issues on internal ticketing service.
- Collaborate with other departments to provide solutions when required.
- Update logs & trackers based on routine activity.
- Assist with external user access for systems and services.
- Assisting in the creation and review of work instructions for the resolution of issues that may arise.
- Co-ordinate with other team disciplines to ensure team & company targets are met.
- Assist in the creation and review of work instructions for the resolution of issues that may arise.
- Analysis of data from company medical devices.
- Supervision of Site Support team members.
Minimum Requirements:
- Effective written and verbal communication skills
- Good IT skills – including use of MS Office or equivalent (excel/word/outlook).
- Competent person, capable of working under their own initiative with minimal supervision and a good team player.
- Attention to detail with capability for high levels of focus and concentration for long periods.
- Customer Service experience via email and phone.
- Understanding of issue management and root cause analysis.
- Previous experience in a remote technical support role.
Key competencies:
- Must be highly motivated and have a strong desire to succeed.
- Outstanding organisational and time-management skills.
- Self-disciplined, organised and can take ownership and responsibility for business objectives.
- Ability to positively influence thinking, behaviour, and gain commitment.
- Exceptional ability to leverage/collaborate effectively with internal stakeholders.
- Excellent written and verbal communication and interpersonal skills.
-
Facilities Technician
3 weeks ago
Ennis, Clare, Ireland Eflexes Full timeWe have an exceptional opportunity for a highly-motivated career focused and ambitious Facilities Technician seeking a role in a challenging, fast-paced and rewarding environment. Duties and responsibilities are, but not limited to the following: Responsibilities: Promote and demonstrate a safety mind-set in all aspects of Facilities work. Support the...
-
Senior Site Manager
3 days ago
Ennis, Clare, Ireland DPS Group Global Full timeAbout DPS Group GlobalWe are seeking a highly skilled professional to take on the role of Senior Site Manager. As a key member of our team, you will be responsible for overseeing facility-related GMP projects from initiation to completion.The successful candidate will have experience leading end-to-end capital projects in the field of facilities, utilities,...
-
Process Technician
12 hours ago
Ennis, Clare, Ireland Harmonics Full timeOur expanding Client at start up phase has a requirement for Process Technicians for an initial 6 month contract.As a Process Technician you will be deployed to production and other site activities.Hours of Work Days Role Mon Thurs 8-4.30 Friday 8-3.30 Duties Is flexible and works independently or as part of a team to complete job related tasks and projects...
-
Wind Turbine Maintenance Technician
4 weeks ago
Ennis, Clare, Ireland SSE plc Full timeBase Location: West Limerick, Tornafulla, DromadaSalary: €34,800- €52,200 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.Working Pattern: 18 Months Fixed Term Contract | Full TimeThe roleAs a Wind Turbine Technician, you'll play a key role working with a team of Technicians who take pride in the operation...
-
Quality Metrology Technician
3 weeks ago
Ennis, Clare, Ireland ICDS Recruitment Full timeJob Description Quality Metrology Technician - County Clare Ref No: AM18295 County Clare, Republic of Ireland Competitive salary Quality Metrology Technician - County Clare. As Quality Metrology Technician you will be responsible for performing precision measurements and inspections to ensure that products meet established quality...
-
HGV Technician to Support Maintenance Team
3 days ago
Ennis, Clare, Ireland Harmonics Full timeAbout the RoleWe are currently seeking an experienced HGV Technician to join our team at Harmonics Recruitment. The successful candidate will be responsible for completing all HGV motor mechanical activities, working closely with the Engineering Manager and other team members.The ideal candidate will have a strong background in heavy goods vehicle mechanics,...
-
Administration Support
4 weeks ago
Ennis, Clare, Ireland Cpl Healthcare Full timeAdministration SupportJob Responsibilities:1. General administration support to senior management and the site services support team1. Calendar management and logistics support2. Organising meeting schedules2. Supporting the planning of events on/off site3. Performing confidential administrative support for internal Lilly processes1. Visitor support (e.g....
-
Quality Technician
2 weeks ago
Ennis, Clare, Ireland INFORM3 Recruitment Full timeJob Title Quality Technician Job Location Co. Clare Salary Competitive based on experience Role Overview: Are you a Quality Engineer with experience in the Manufacturing environment? You will be responsible for maintaining quality standards by approving incoming parts, first-off inspections and finished product inspections; recording quality results and...
-
Quality Technician
1 hour ago
Ennis, Clare, Ireland Inform3 Recruitment Full timeJob Title Quality Technician Job Location Co. Clare Salary Competitive based on experience Role Overview: Are you a Quality Engineer with experience in the Manufacturing environment?You will be responsible for maintaining quality standards by approving incoming parts, first-off inspections and finished product inspections; recording quality results and...
-
Experienced HGV Technician Wanted
3 days ago
Ennis, Clare, Ireland Harmonics Full timeJob DescriptionWe are seeking a skilled HGV Technician to support our busy Maintenance Department. As a key member of the team, you will be responsible for carrying out a range of tasks including preparing vehicles for CVRT testing and quarterly inspections. You will also provide training and advice to apprentices and colleagues as required.This is an...
-
Site Operations Director
4 days ago
Ennis, Clare, Ireland Ward Personnel Full timeJob Details:This is a permanent position based in Cork, Ireland.Key Responsibilities:Lead groundworks projects from inception to completion.C coordinate with subcontractors, suppliers, and site officials to ensure project success.Develop and maintain project schedules and timelines.Ensure compliance with safety regulations and quality standards through...
-
Snr Technician
3 weeks ago
Ennis, Clare, Ireland Microchip Technology Full timeAre you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B) global organization? We...
-
Support Worker for HSE Sites
14 hours ago
Ennis, Clare, Ireland TTM Healthcare Limited Full timeWe are TTM Healthcare Solutions, a leading provider of agency staff to the healthcare sector.Our General Support Assistants play a vital role in supporting the day-to-day operations of our partner facilities in Co. Clare.This role is ideal for those who enjoy working in a fast-paced environment, assisting colleagues, and making a positive impact on people's...
-
Site Reliability Engineering Manager
2 days ago
Ennis, Clare, Ireland NetApp Full timeJob Summary\As a seasoned professional in our NetApp team, you will lead the management, support, and maintenance of a reliable site environment to ensure the stability and security of multiple systems/platforms operated within that environment.\Key Responsibilities\\Develop and implement strategies for building and supporting a reliable site environment to...
-
Maintenance Co-ordinator
3 weeks ago
Ennis, Clare, Ireland Harmonics Full timeOur Shannon based Client is seeking a Maintenance Facilities Co-ordinator for a 12 month contract to join their team. The individual is responsible for planning and scheduling maintenance activities to ensure that the maintenance function delivers optimised services in ensuring equipment reliability while balancing user requests and unplanned break down...
-
Quality Technician
3 days ago
Ennis, Clare, Ireland INFORM3 Recruitment Full timeJob Title – Quality TechnicianJob Location – Co. ClareSalary – Competitive based on experienceRole Overview:Are you a Quality Engineer with experience in the Manufacturing environment? You will be responsible for maintaining quality standards by approving incoming parts, first-off inspections and finished product inspections; recording quality results...
-
Site Reliability Operations Manager
3 days ago
Ennis, Clare, Ireland NetApp Full timeJob SummaryWe are seeking a technical expert to lead our site reliability operations team.This role will be responsible for managing, supporting and maintaining a reliable site environment to ensure the stability and security of multiple systems/platforms operated on in that environment.
-
Reliable Site Operations Lead
2 days ago
Ennis, Clare, Ireland NetApp Full timeOverview\In this critical role, you will be responsible for leading the management, support, and maintenance of our site environment to ensure its stability and security.\Main Objectives\\To develop and implement effective strategies for building and maintaining a reliable site environment.\To collaborate with cross-functional teams to evaluate the health,...
-
Senior Human Capital Partner
22 hours ago
Ennis, Clare, Ireland Cpl Resources - Limerick Full timeAbout the JobWe are seeking an experienced Senior HR Business Partner or HR Manager to join our team in Limerick. The successful candidate will report directly to the newly hired EMEA CEO and be responsible for designing and delivering new HR strategies and policies.You will also be tasked with localising US HR processes for the Irish operation, overseeing...
-
Senior Engineering Project Manager
1 day ago
Ennis, Clare, Ireland Cpl Healthcare Full timeAbout Our ClientOur client is a leading organization in the aviation and airport environment. They are seeking a highly skilled and experienced individual to fill the role of Senior Engineering Project Manager.Job DescriptionManage and deliver successful outcomes for diverse portfolios of capital improvement projects and operational projects.Plan and...