Learning & Development Multi-brand Training Specialist

1 week ago

Dublin, Dublin City, Ireland Motor Distributors Ltd. Mercedes-Benz Full time

Motor Distributors Limited, the exclusive importer and distributor of Mercedes Benz, SMART & BYD in Ireland, wishes to recruit a Learning & Development Multi-brand Training Specialist to support its Learning and Development function.

We are looking for an experienced, motivated, hands-on and supportive professional who will ensure that our Dealer network and internal parties stay ahead of competitors in terms of product knowledge, sales operating processes, manufacturer certification programs and other skills required to meet our multi-brand standards. This role may suit a product genius / product expert interested in developing into a Learning and Development role.

Reporting to the Head of Learning and Development, the successful candidate will be responsible for supporting the implementation of our training and learning and development programs as part of our Passenger Car and Van multi-brand product strategy.

This is a multifaceted, hybrid role that offers great scope and variety of work, to that end the role requires a person with a high degree of flexibility and adaptability. The successful candidate will play a key supporting role to our Dealer Network Partners, Manufacturer Partners and Internal employees, bringing value to the role by aligning their skills and competencies with department and organisational goals and objectives.

In return we offer:

  • Competitive salary
  • Career Development Opportunities
  • Onsite parking
  • Monday to Friday working hours
  • Opportunity to Travel
  • Staff referral bonus scheme
  • Staff purchase scheme
  • PRSA Company contributions
  • VHI Employee Assistance Program
  • Flu Vaccine
  • Eye Test
  • Cycle to work scheme
  • Excellent working environment

Main Duties and Responsibilities:

  • Plan, implement and support Multi-brand Passenger Car and Van training requirements.
  • Deliver (and design where necessary) core organisational in-house training programmes utilising a range of media and blended learning concepts.
  • Facilitate training needs analysis to identify learning priorities across the dealer networks and wider organisation.
  • Implement Mercedes-Benz C-Suite and multi brand training certification standard for PC & Van.
  • Implement internal reporting structure that monitors network activity & standards.
  • Ensure sales training programs support new model launch activity for all brands.
  • Assist with the delivery, implementation, and support of identified strategic objectives as specified in MDL's strategic plan.
  • Ensure our annual training schedule is delivered on time & in-line with our multibrand strategy.
  • Evaluate the training effectiveness, providing recommendations for improvements.
  • Provide management reports on training results to assist with correct planning.
  • Travel to various brand Global Training Forums and Events.
  • Support the maintenance of network and staff databases, continuously monitoring standards.
  • Daily management of the annual organisational learning and development plan.

Required Skills, Knowledge, and Experience:

  • Previous experience in the training and development space.
  • Solid working knowledge of training theories and methods.
  • Experience in delivery of training across multiple formats: Instructor Led, Face to Face, Virtual & Digital.
  • Excellent communication, coaching and interpersonal skills.
  • Ability to demonstrate a solid blend of theoretical knowledge and practical skills to deliver engaging and effective learner experiences.
  • Good commercial awareness with a good understanding of best practice in sales processes and systems.
  • Self-motivated and self-confident, with the ability to work on own initiative.
  • Excellent presentation and facilitation skills with the ability to guide and adapt to different styles and groups.
  • Strong listening and creative problem-solving skills.
  • Data literate with good IT and analytical skills, and a high level of attention to detail.
  • Adaptable and flexible to changing technologies, processes, and environments.
  • Technology integration, familiar and comfortable with the integration and use of social and digital media for training purposes.
  • The ability to influence and gain the respect of our Dealer network partners.
  • A persuasive style with a positive determination to achieve results and meet deadlines.
  • Good project management skills, ability to plan, process and deliver results.

Skills:
Excellent Presentation Skills, Training & Development, Motor Industry Knowledge

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